1. 1 Knowledge Management The 10-Step Knowledge Management Road Map by B. Nugroho Budi Priyanto

2. 2 Introduction KM is a complex activity Cannot deliver business impact without a concrete plan 10-step road map will guide you through: –Strategizing –Designing –Developing, and –Implementing KM initiative Roadmap is NOT a Methodology KM strategy will have to be unique to the company

3. 3 The 10-Step KM road map Divided into 4 phases –Infrastructure evaluation –KM system analysis, design, and development –System development –ROI and performance evaluation

4. 4 Phase 1 Infrastructural Evaluation 1.Analyzing existing infrastructure 2.Aligning KM and business strategy

5. 5 Phase 2 KM System Analysis, Design, and Development 3.Designing the KM architecture, and integrating existing infrastructure 4.Auditing and analyzing existing knowledge 5.Designing the KM team 6.Creating the KM blueprint 7.Developing the KM system

6. 6 Phase 3 Deployment 8.Deploying with result-driven incrementalism (RDI) methodology 9.Leadership issues

7. 7 Phase 4 Metric for Performance Evaluation 10.Real-options analysis of returns and performance

8. 8