1. GHZP 4033 HRM IN TOURISM & HOSPITALITY Event Volunteer Management Prepared by: Gow Fei Yee220 657 Prepared for: Madam Nurhazani Mohd Shariff

2. I NTRODUCTION Ministry of Tourism had established “1 Voluntourism” since september 2012.

3. H UMAN RESOURCE MANAGEMENT IN THE EVENTS SECTOR IS DIFFERENT FROM OTHER INDUSTRIES SUCH AS TOURISM & BUSINESS ??

4. R ELATIONSHIP BETWEEN EVENT MANAGEMENT AND EVENT VOLUNTEER HUMAN RESOURCE PLANNING AND MANAGEMENT

5. V OLUNTEER MANAGEMENT POLICIES Orientation and training Uniforms Attendance and volunteer rosters Car parking/transport Accreditation Insurance Workplace health and safety Liability and negligence Food and drink Rest breaks

6. C ONCLUSION Human resource management is an integral part of the event management process and vital to the success of all events.

7. THANK YOU!