1. STAKEHOLDER INFORMED SERVICE DESIGN

4. Agenda 1.Viable Calgary 2.Service Design 3.Employer Engagement 4.Connections 5.Outcomes

6. Viable Calgary Objectives › Change Attitudes › Address Job Retention › Increase Employment

7. Target Audiences 1.Industry associations, employers, senior level executives, HR professionals & hiring managers 2.Service providers and agencies & mainstream placement agencies 3.General public

8. 2012

9. Service Design › Rethinking approach

10. Service Design › Risks and challenges?

11. Service Design › Who do we need?

12. Employers 2008

14. 1.In today’s business environments, we need people who know how to adapt 2.Smart companies can mitigate the risk of labour force challenges by tapping into all human potential 3.Focus of diversity initiatives should be on ability 4.The right person for the job, is the right person for the job 5.Redefining employable Marketing and Communications Plan

15. SERVICE ELEMENTS

16. Employer Engagement Workforce Inclusion Plans

17. Employer Engagement Effective Strategy Forums

18. Marketing Campaign 2009 Employer Engagement

22. › Shift in attitudes › Where employers are at now

24. Marketing Campaign 2011 Employer Engagement

29. Connections › Evolution of relationship

30. Viable Calgary Outcomes › Quantitative › Qualitative › Impacts/Media/Awareness

31. Thank You