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Published byNelson Charles Modified over 9 years ago
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Evaluation Concepts
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Evaluation Concepts Evaluation Concepts Evaluation Evaluation Reporting Reporting Overview
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Working Definition: “ EFFECTIVE EVALUATION” is the accurate assessment of individual performance. assessment of individual performance. EVALUATION Evaluation Concepts
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REPORTING Working Definition: Action(s) taken to report on a subordinate’s performance (or behavior) either in writing (formal) or verbally (informal).
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TYPES OF EVALUATIONS Evaluation Concepts TYPES OF REPORTING
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PRINCIPLES OF EVALUATION Establish Effective Standards Observation Measurement
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EXAMPLE OR NOT? “Become a quality typist” “Within 4 months, be able to type 35 words per minute with three or less mistakes.” Evaluation
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“Successfully complete all volumes of CDC’s” “Attain at least a 70% on all volume review exercises of CDC’s in six months” EXAMPLE OR NOT? Evaluation
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USES FOR EVALUATION Worker Meeting Standards Worker Not Meeting Standards Track Typical Performance Deciding Work Assignments
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PITFALLS OF EVALUATION Ratability Relevancy Variability Personal Bias/General impressions Currentness Logic
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PRINCIPLES OF REPORTING Reporting
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TYPES OF REPORTING Informal Formal
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EXAMPLE OR NOT? “ I watched you help that customer and you did a great job.” and you did a great job.” “I noticed the compressor you changed last night was done in record time. The maintenance was flawless, but there was a problem with the paperwork. Please be sure to sign the card before you send it in.” Reporting
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USES FOR REPORTING Let workers know where they stand Provides a record of performance
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PITFALLS OF REPORTING Positive or negative anticipation One-way communication Abstract reports Reports without data
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Evaluation Concepts Summary Evaluation Concepts Evaluation Reporting
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