1. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 1 Participatory Design — Scandinavian tradition Tone Bratteteig, February 10. 2003 readings: Bødker, Kensing & Simonsen

2. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 2 Systems development methods are characterized by their: application area perspective guidelines organization of work techniques tools (Mathiassen 1982; Andersen et al 1986) domain of use & modelling languages (product-oriented) frame of action & related techniques (process-oriented) Weltanschauung (Nielsen 1991)

3. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 3 Techniques for user participation field work interviews document analysis observations system descriptions wall graphs (w. users) sketches for design system presentations alternative prototypes computers in the work environment field trips

4. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 4 Techniques for mutual learning system description and system presentation supplement each other the objectives of the activity more important than the actual technique system description for overview (the overall picture) system description improvisations (“home made”) system description for communication (doesn’t need explanations) system presentation for demonstration of alternative solutions system presentation of other people’s experiences (field trips) system presentation for hands-on experiences lesson: a prototype is very far from a running system (programming takes time!)

5. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 5 MUST: Metode til forUndersøgelse i Systemudvikling – og Teori herom establish goals, problem definition and solution includes: concepts principles techniques & description tools interview, obs., workshop etc organisation (4 phases) prepare — project establishment focus — strategy analysis study in depth — in depth analysis renew — develop visions

6. Tone Bratteteig “Participatory design — Scandinavian tradition” Feb. 10 2003 -- IN364 6 MUST Principles a vision of the total change (org., IT, qualific) real user participation (mutual learning) work practice should be experienced (say  do) grounding (managem., employees, users, changers) Conflicts and dilemmas