1. The Design of Enterprise Systems

2. Objectives  Review project planning  Discuss process analysis and design

3. Project planning 1.Set up project administration 2.Staff project 3.Set goals and objectives 4.Acquire project resources 5.Define metrics

4. Project staff  Project manager  Solution experts  Process experts  Technical experts  Geography experts  Change management

5. Steering committee Process team leader External Accounting and Finance Management Process team leader Sales Logistics Process team leader Organization and Human Resources Technical team leader Project sponsor Process team leader Business Planning and Control Process team leader Production Logistics Change management team Process team leader Procurement Logistics Project engineer/ administration Project manager Consulting mgr Example of project team organization

6. Example of technical team organization OSadministrator FI developer Logistics developer HR developer Cross application developer Forms/SAPScript developer Networkadministrator Database administrator Securityadministrator Systemadministrator Functionalteam leader(s) Project manager Technical team leader

7. Project resources  All projects require up front commitment of resources  Cost estimation  Extremely difficult when know prior experience exists  The earlier the estimate, the more unreliable  Contracting  Fee-for-service can be exorbitant  Trend is toward fixed-price, outcome-driven contracts

8. Project metrics  Measure progress of project  Important to demonstrate progress for morale  Know when project is done!  Measure achievement of business objectives  Must have measurable outcomes to prove success  Metrics should be tied to deadlines, milestones, and symbolic events

9. Task hierarchy and schedule Activity Task 1 Task 2 Task 3 Project PhaseJune, 4 20304050010 Project PlanTask Hierarchy

10. Process analysis and design AS IS TO BE NEEDS ASSESSMENT REFINE GOALS ASSESS READINESS PROCESS ASSESSMENT INFORMATION REQUIREMENTS ORGANIZATION STRUCTURE GAP ANALYSIS

11. Summary  Reviewed project planning  Discussed process analysis and design