1. INTRODUCTION TO MANAGEMENT Chapter 1 The Importance of Business Management Mrs. A

2. The Business World Today CHANGE, CHANGE, CHANGE CHANGE, CHANGE, CHANGE Social Responsibility Social Responsibility Diversity in the work place Diversity in the work place

3. WHAT IS MANAGEMENT?? …the process of deciding how best to use a business’s resources to produce goods or provide services.

4. MANAGEMENT GOALS There is no idea more important to managing than GOALS. Management has no meaning apart from its GOALS. Management must, therefore, keep organizational GOALS in mind AT ALL TIMES!

5. MANAGEMENT ROLES The role of managers is to guide organizations toward goal accomplishment by combining and using resources to ensure their organization achieves their purpose.

6. MANAGEMENT CHARACTERISTICS It is a process of continuing and related activities. It involves and concentrates on reaching organizational goals. It reaches these goals by working with and though people and other resources

7. Worksheet on SMART Goals http://www.dummies.com/how-to/content/setting- smart-management-goals.htmlhttp://www.dummies.com/how-to/content/setting- smart-management-goals.htmlhttp://www.dummies.com/how-to/content/setting- smart-management-goals.htmlhttp://www.dummies.com/how-to/content/setting- smart-management-goals.htmlOR http://articles.techrepublic.com.com/5100- 10878_11-5683094.htmlhttp://articles.techrepublic.com.com/5100- 10878_11-5683094.htmlhttp://articles.techrepublic.com.com/5100- 10878_11-5683094.htmlhttp://articles.techrepublic.com.com/5100- 10878_11-5683094.html Define SMART in your own words. Set a goal for yourself and define SMART for your goal. Discussion

8. For Example S - Specific means to M – A – R – T – A personal goal may be buying a car. S – I want to buy a red, 1999, 2-door, V6 Honda Prelude from my cousin Sam. S – I want to buy a red, 1999, 2-door, V6 Honda Prelude from my cousin Sam. M - M -

9. MANAGEMENT LEVELS Senior – Establish goals, actions to meet – Establish goals, actions to meet goals, how to use the company’s resources. goals, how to use the company’s resources. (CEO, CFO, COO) (CEO, CFO, COO)Middle – Meet the goals, sets goals for specific areas and actions. (Department heads, district sales managers) – Meet the goals, sets goals for specific areas and actions. (Department heads, district sales managers)Supervisory – Day-to-day operations, in charge of the people who make the product. (Store manager, crew leader) – Day-to-day operations, in charge of the people who make the product. (Store manager, crew leader)

10. MANAGEMENT FUNCTIONS/TASKS What are the 5 functions/tasks of managers and how are they defined? SLOPC Staffing - How many people, kind of people, interview, hire, train Staffing - How many people, kind of people, interview, hire, train Leading or influencing – motivate, model, reach year end goals Leading or influencing – motivate, model, reach year end goals

11. MANAGEMENT FUNCTIONS/TASKS (Continued) Organizing – Assign tasks and put plans to action Organizing – Assign tasks and put plans to action Planning – Creates goals and actions, Business plan, develops short term goals to reach long term goals Planning – Creates goals and actions, Business plan, develops short term goals to reach long term goals Controlling – gather information to measure performance. Compare financial information Controlling – gather information to measure performance. Compare financial information and make changes as necessary. and make changes as necessary.

12. MANAGEMENT ROLES 3 TYPES OF ROLES Interpersonal Roles Interpersonal Roles A managers relationship with people. A managers relationship with people. Information-related Roles Information-related Roles Providing knowledge, news, advice to Providing knowledge, news, advice toemployees. Decision-making Roles Decision-making Roles Changing policy, resolving conflict, Changing policy, resolving conflict, deciding how to use resources deciding how to use resources

13. MANAGEMENT SKILLS 3 TYPES OF SKILLS Conceptual Skills Conceptual Skills Helps managers understand Helps managers understand how different parts relate to the whole. how different parts relate to the whole. Human Relations Skills Human Relations Skills Helps managers understand Helps managers understand and work well with people. and work well with people. Technical Skills Technical Skills Specific skills to perform their jobs Specific skills to perform their jobs

14. PRINCIPLES OF MANAGEMENT What is a principle and how are they developed? A basic truth or law developed through observation and deduction. What is an example?

15. THE GLASS CEILING Who does it affect and why?

16. Chapter 1, Section 1.2 Entrepreneurs: Who are they? Who are they? Difference between a professional manager and an entrepreneur? Difference between a professional manager and an entrepreneur?

17. Successful Entrepreneurs What traits/characteristics do they have to help them succeed? Sole Proprietor Intrapreneurship Small Business Administration