3. Crisis ◦ Situation with potential to generate disaster or catastrophe, endangering the survival of the system.

4. ã Anticipating the crisis. ã Controlling the crisis. How to face a crisis ? Crisis Management Plan

5. Responding to Crisis Prevention Respond Recuperation Mitigation Rehabilitation Reconstruction Preparation

6. Continuity Plan Crisis management plan  Emergency Plan.  Contingency Plan.

7. EMERGENCY PLAN Operational actions to control and/or delete the event is a source of "Immediate Threat" and reduce injuries, damages and direct losses. Includes emergency activities such as firefighting, control of leaks or spills, rescue, evacuation and facilities salvage goods.

8. CONTINGENCY PLAN CONTINGENCY PLAN Administrative and/or operational activities developed and controlled after the incident aimed at achieving standardization of business. It includes engineering, construction, maintenance, purchasing, public information, etc.