1. HUMAN RESOURCES 21 April 2009

2. LEADERSHIP BE WILLING TO DO ANYTHING YOU ASK OF YOUR PEOPLE, EVEN IF YOU ARE NOT ABLE TO DO EVERYTHING.

3. CLINICAL STAFF HOSPITAL MEDICAL STAFF ARE USUALLY NOT EMPLOYEES MANY DOCTORS AND VIRTUALLY ALL NURSES AND PHYSICIAN EXTENDERS ARE STRAIGHT EMPLOYEES

4. HUMAN RESOURCES MANAGEMENT ACQUISITION RETENTION & MAINTENANCE SEPARATION

5. ACQUISITION PLANNING RECRUITMENT SELECTION ORIENTATION

6. JOB DESCRIPTIONS WHERE AND WHAT ARE THE JOB QUALIFICATIONS –MINIMUM –DESIRABLE SPECIAL CONDITIONS BASIC LEGAL DOCUMENT WITH OR WITHOUT A CONTRACT

7. PRE-EMPLOYMENT INTERVIEWING CHECK CREDENTIALS YOURSELF TESTING –MENTAL OR PHYSICAL –ABILITIES NEEDED TO PERFORM A JOB –ADVERSE IMPACT ON A PROTECTED GROUP ?

8. PROHIBITED DISCRIMINATION RACE COLOR NATIONAL ORIGIN RELIGION GENDER AGE 40 TO 70 PREGNANCY HANDICAPPED STATUS

9. CIVIL RIGHTS ACT TITLE VII EXEMPTIONS - NOT DISCRIMINATION –BONA FIDE OCCUPATIONAL QUALIFICATION –TESTING & EDUCATIONAL REQUIREMENTS –SENIORITY - UNIONS –AFFIRMATIVE ACTION - MAYBE

10. SEXUAL HARASSMENT DISCRIMINATION ACCORDING TO COURT RULINGS SEXUALLY HOSTILE WORK ENVIRONMENT

11. ADA 43 MILLION AMERICANS IN 1990 REASONABLE ACCOMMODATION UNLESS UNDUE HARDSHIP ON THE EMPLOYER MUST BE OTHERWISE QUALIFIED DRUG ABUSE AND TESTING ARE NOT COVERED

12. PHYSICAL EXAM COMMUNICABLE DISEASE - OK DANGER TO OTHERS - OK EVERYTHING ELSE –PROBABLY NOT OK SET UP A MOCK JOB CHANGE THE JOB

13. RETENTION COMPENSATION BENEFITS EMPLOYEE ASSISTANCE SAFETY & HEALTH CAREER COUNSELING

14. COMPENSATION BASED ON THE JOB AND PERFORMANCE SHOULD BE PERCEIVED AS FAIR MUST BE CONSISTENT AND NOT DISCRIMINATORY

15. FAIR LABOR STANDARDS ACT OF 1938 8 HOURS A DAY &/OR 40 HOURS IN 7 DAYS 80 HOURS IN 14 CONSECUTIVE DAYS EXEMPT EMPLOYEES AGE 18 FOR HAZARDOUS WORK –HEALTHCARE IS HAZARDOUS

16. BENEFITS LEGALLY REQUIRED SOCIAL SECURITY - FICA WORKER’S COMPENSATION UNEMPLOYMENT INSURANCE COBRA (1985)

17. BENEFITS INSURANCE –HEALTH, DISABILITY, LIFE, ETC LEAVE –HOLIDAYS, VACATION, SICK, FUNERAL, PERSONAL, EDUCATIONAL PENSION –EMPLOYER VS EMPLOYEE

18. EMPLOYEE ASSISTANCE STARTED FOR ALCOHOLISM NOW FOR ALL SUBSTANCE ABUSE ALSO LEGAL, FINANCIAL, EMOTIONAL PROBLEMS 15 - 20 % OF WORKFORCE ON DRUGS HEALTHCARE ABOUT TWICE AS BAD

19. FAMILY & MEDICAL LEAVE ACT UNPAID LEAVE UP TO 12 WEEKS A YEAR COVERED –NEW CHILD –SERIOUS PERSONAL HEALTH CONDITION –CARE OF A DEPENDENT WITH A SERIOUS HEALTH CONDITION

20. WORKPLACE SAFETY WORKER’S COMPENSATION –STATE LAW –BENEFITS THE EMPLOYER OSHA & EPA HOSPITALS HAVE ALL THE HAZARDS

21. SPECIAL SAFETY PROBLEMS PATIENTS ARE DANGEROUS AND HARD TO HANDLE –BACK INJURIES –ASSAULTS AIDS/HIV –PROTECTING WORKERS –PROTECTING PATIENTS

22. MAINTENANCE APPRAISAL TRAINING & CONTINUING ED CORRECTIVE COUNSELING DISCIPLINE

23. PERFORMANCE APPRAISAL USUALLY A RATING SCALE DONE EVERY 12 MONTHS “ALL THE CHILDREN ARE ABOVE AVERAGE”

24. SYSTEMS FAILURES MOST PROBLEMS ARE SYSTEMS PROBLEMS MOST PROBLEMS ARE BLAMED ON PEOPLE CHANGE THE SYSTEM NOT THE PEOPLE

25. POWER LEGITIMATE AUTHORITY REWARD COERCIVE EXPERT REFERENT/CHARISMATIC

26. REWARD/PUNISHMENT PRAISE SELECTIVELY DISCIPLINE COLLECTIVELY

27. DISCIPLINE EVEN HANDED POSITIVE IF POSSIBLE CORRECTIVE COUNSELING WELL DOCUMENTED INCLUDED IN PERFORMANCE EVALUATIONS OF EMPLOYEE AND SUPERVISOR

28. SEPARATION QUIT –BETTER JOB OR BETTER PLACE DISCHARGE –FIRING VS LAYOFF RETIREMENT DISABILITY DEATH

29. SEPARATION ACTIVITIES PRE-RETIREMENT PLANNING –INCOME –INSURANCE OUTPLACEMENT EXIT INTERVIEWS