1. 4 May 2009SSC Workshop, Athens1 User Community Services, SSCs, NGI International Tasks 04 May 2009 EGEE/EGI SSC Workshop – Athens, Greece Diana Cresti, INFN dcresti@pd.infn.it

2. 4 May 200922 EGI Management Structure Associate Members CERN, EBI, ESA, … User Forum Steering Committee (UFSC) User Forum Steering Committee (UFSC) Advisory Committees e.g. Middleware Coordination Board (MCB) Advisory Committees e.g. Middleware Coordination Board (MCB) Non-voting Representatives Chair of UFSC, extra-EU NGIs, … Members NGI 1, NGI 2, NGI 3, … NGI n EGI.org EGI Director CTO Development CTO Development CAO Admin & PR CAO Admin & PR Development Group Administration & PR Group Operations Group UCO User Coord UCO User Coord User Comm Services COO Operations COO Operations EGI Council

3. 4 May 20093 EGI.org UCS team U-E-1.User Forum Support U-E-2.Coordination of SSC activities (2) U-E-3.Event Organisation U-E-4.Grid Planning & MCB U-E-5.Coordination of User Tech Support U-E-6.Coordination of Informational and High-level tools U-E-7.Documentation Review Coordination U-E-8.Coordination of Training U-E-9.Services for new communities & Front Desk coordination (2)

4. 4 May 20094 EGI.org coord Central body 4 SSC Activities User ForumU-E-1, U-E-2, U-E-3 UFSC Hi-lev tools / GatewaysU-E-2, U-E-6 User Tech SupportU-E-5 O-E-4, O-E-14distributed Grid PlanningU-E-2, U-E-4 MCB Document / TrainingU-E-7, U-E-8SSC? Front DeskU-E-2, U-E-9SSC? SSC

5. 4 May 20095 Representation & Networking – a.k.a. User Forum U-N-1.EGI User Forum Representation U-N-2.General Coordination U-N-3.Feedback U-N-4.User Conference and other Events U-N-5.Public Relations Total est. : 19 – 31 FTE of which 11 – 18 as SSC effort

6. 4 May 20096 Grid Planning including MCB U-N-6.Development of Services (unfunded) U-N-7.Coordination of Grid Planning U-N-8.Technical Feedback Total est.: 6 – 12 FTE of which 4 – 8 as SSC effort

7. 4 May 20097 User Technical Support U-N-9.VO Registration and VO Database U-N-10.Site Validation Tests U-N-11.Core VO Service Provision U-N-12.Help Desk and Direct User Support Total est.: 7 – 14 FTE of which 4 – 8 as SSC effort

8. 4 May 20098 Informational & High-level tools, Science Gateways / Portals U-N-13.Case Studies U-N-14.Application Database U-N-15.Scientific Gateways / Portals Total est: 13 – 27 FTE of which 10 – 20 as SSC effort N.B.: ranges include estimated initial effort for U-N-15, and may be overest

9. 4 May 20099 Documentation and Training Coordination U-N-16.Documentation review & creation U-N-17.Training Coordination Total est.: 4.5 – 9 FTE of which 3.5 – 7 as SSC effort

10. 4 May 200910 Front Desk U-N-18.Consulting for new communities U-N-19.Assistance for Application Porting Total est: 12 – 20 FTE of which 8 – 16 as SSC effort