1. CONFIDENTIAL

2. STORE OPS Session is designed to help you understanding and learn how to configure merchandise for Commander and RubyCi. Configuring In-Store Merchandise

3. CONFIDENTIAL Preface Contents of this instructional session are meant to be used as a guide. Information is subject to change. Covered in the session: How is instore merchandise configured? Where is merchandise configured? Open Session 3

4. CONFIDENTIAL In-store Merchandise 4 Merchandise on a Verifone POS is typical rung up in one of two ways. Using the UPC or entering the amount of the item and selecting a specific department.

5. CONFIDENTIAL Merchandise Price Look ups / UPCs Most common method used to ring up sales Easier for sales PLUs must be created in the site controller PLUs 5 Ham Sub 100 Small Ftn 200 Turkey Sub 101 Med. Ftn 201 Veggie Sub 102 LG Ftn. 202 Cuban Sub 103 Big Cup 203

6. CONFIDENTIAL Fountain Dept 20Sub Dept 10 Merchandise Groups of similar PLUs or items Required for system functionality Concept is similar to a Grocery store Candy department, automotive department, and soda department Naming can be vague or specific. The more specific and detailed the department name, the more detailed the reporting information will be. Departments 6 Ham Sub 100 Small Ftn 200 Turkey Sub 101 Med. Ftn 201 Veggie Sub 102 LG Ftn. 202 Cuban Sub 103 Big Cup 203

7. CONFIDENTIAL Taxable Category 1 Merchandise Categories are not used to ring up instore merchandise They are used for tracking totals for multiple departments Example: A category could be created for taxable items and non-taxable items. Then all departments that were taxable would be linked to the taxable category. Categories (Optional) 7 Fountain Dept 20Sub Dept 10 Ham Sub 100 Small Ftn 200 Turkey Sub 101 Med. Ftn 201 Veggie Sub 102 LG Ftn. 202 Cuban Sub 103 Big Cup 203

8. CONFIDENTIAL Where is Merchandise Configured? All items are configured through Configuration Client When logging into Configuration Client the user must have access to the Merchandise and PLU menus under Store Operations. Configuration Client 8

9. CONFIDENTIAL Where is Merchandise Configured? Categories Tab Click Add to make a new Category Require a Number and a Name Only Product Codes Only informational and cannot be edited NACS standard Allows the network to see what is being purchased. When assigning product codes be sure to assign the proper code. –For example, do not assign fuel product codes to merchandise. –Gift cards must use product code 533 Merchandise Configuration 9

10. CONFIDENTIAL Where is Merchandise Configured? Departments A maximum of 9999 departments can be configured with the Commander/RubyCi. Some departments such as 9990, 9991, 9998, and 9999 are used by the terminal already and cannot/must not be altered. Departments require a name, number and a product code only. Other properties are optional, but may be required depending upon the use of the department. –Negative departments must have a product code set to a value higher than 904. Departments require a key to be assigned to the keyboard or touchscreen to be used. This will be covered in a later webinar. Also check out: https://www.youtube.com/watch?v=QolZKn m3azohttps://www.youtube.com/watch?v=QolZKn m3azo Merchandise Configuration 10

11. CONFIDENTIAL Where is Merchandise Configured? Min amt Max amt Product Code Category Fee Fuel Tax exemption ID Check Taxes Blue Laws Allow Food Stamps Allow Special Discount Allow Fractional Quantity Negative Department Fuel Department Money Order Department Department Parameters 11

12. CONFIDENTIAL Where is Merchandise Configured? Parameters for creating PLUs are similar to Departments Must have a number, name, and department Product code should be left blank for PLU as it will pull from the assigned department. The Negative department setting will also affect PLUs. All other parameters are independent to the PLU. PLU’s can be retrieved through the Retrieve PLU function PLUs 12 = PLU# 2193511112

13. CONFIDENTIAL Where is Merchandise Configured? PLU Parameters 13 Description Price Sell Unit Department Product Code Fee ID Check Taxes Blue Laws Open Not sold Promo

14. CONFIDENTIAL Where is Merchandise Configured? Our system supports the concept of “modifiers” to provide a mechanism to more specifically define the product when the same barcode is used to indicate different packaging of the same product. This is seen most often on canned soda (singles, 6-packs, etc). The combination of the PLU# and modifier uniquely identifies a product along with its price, taxability and other information. For most PLUs, this modifier value is zero. PLU Parameters - Modifiers 14

15. CONFIDENTIAL Where can I change prices for multiple PLU’s all at once? Group price change allows PLU prices to be adjusted based on their assigned department. Prices can be increased by amount, percentage, or be set to the same price. All PLU prices can be changed or items can be selected from the list to update only the highlighted PLUs. Click Save to make the changes you’ve configured. Be sure to log out of sales mode and back in to get these updates! Group Price Change 15

16. CONFIDENTIAL Key Points to Remember Departments are required, even if they are not being used to ring up sales. PLU’s product code field should be left blank, as it will pull the product code from the department. Categories are optional and are used for reporting purposes. 16

17. CONFIDENTIAL Questions? Helpful websites: Support.verifone.com www.youtube.com/VerifoneTraining Thanks you for attending the session! 17