1. Voluntary sector – role with children with exceptional health care needs Andrea Cail Director of Service Development Children’s Hospice Association Scotland

2. Voluntary Organisations ….may be said to comprise organisations with a social purpose..’ Non-governmental Value driven Community organisations, charities, social enterprise, co-operatives National, regional, local

3. Voluntary organisations SENSE ACT Compassionate Friends REACT Make a Wish CHAS CLIMB MPS Society Contact a Family Child Bereavement Trust Action for Sick Children CLIC Sargent

4. Making a difference Extending opportunities for CYP Responding quickly to need Supporting the whole family A safe place away from home Working in partnership Specialist expertise

5. Extending opportunities Play and activities Mixing with peer groups Enabling parents to meet others Outings / holiday schemes Different experiences

6. Responding quickly to need Voluntary organisations for specific needs Criteria for access Assessment process Flexibility – differing roles

7. Supporting the whole family Multi disciplinary teams Variety of expertise Specific supports – eg siblings Bereavement support

8. Safe place away from home Respite Day care Hospice care Activity clubs during the holidays

9. Specialist expertise For the child, young person, family or professionals Education, training and research Different knowledge base eg symptom control Alternative to hospital Practice guidelines

10. Working in partnership Extend support and care Create opportunities Develop new services Add the extra’s REALLY MAKE A DIFFERENCE