1. © 2012 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Organizational Culture, Socialization, and Mentoring Chapter Two

2. 2-2 After reading the materials in this chapter, you should be able to: LO2.1 Discuss the layers and functions of organizational culture. LO2.2 Describe the general types of organizational culture and their associated characteristics. LO2.3 Summarize the process by which organizations change their cultures. LO2.4 Describe the three phases in Feldman’s model of organizational socialization. LO2.5 Discuss the various tactics used to socialize employees. LO2.6 Explain the four types of developmental networks derived from a developmental network model of mentoring.

3. 2-3 Organizational Culture Organizational culture  set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environments

4. 2-4 A Conceptual Framework for Understanding Organizational Culture

5. 2-5 Layers of Organizational Culture Values  concepts or beliefs that pertain to desirable end states, transcend situations, guide selection of behavior and are ordered by relative importance Espoused values  represent the explicitly stated values and norms that are preferred by an organization

6. 2-6 Example: Williams-Sonoma’s Espoused Values

7. 2-7 Four Functions of Organizational Culture

8. 2-8 Competing Values Framework

9. 2-9 Correlates of Organizational Culture

10. 2-10 A Model of Organizational Socialization

11. 2-11 Socialization Tactics Table 2-1

12. 2-12 Embedding Organizational Culture through Mentoring Mentoring  the process of forming and maintaining developmental relationships between a mentor and a junior person

13. 2-13 Developmental Networks Associated with Mentoring

14. 2-14 Mentoring Developmental relationship strength reflects the quality of relationships among the individual and those involved in his developmental network

15. 2-15 Building an Effective Mentoring Network