1. Sponsors Industry: Jim Schemmel & Joe Lubenow USPS:Charlie Bravo & Nick Barranca Work Group Leaders Industry:Thom Roylance, BYU USPS: Jim Wilson & Frank Spencer MTAC Work Group #90 Improving the Change of Address System for Colleges and Universities

2. MTAC Workgroup #90 2 The Purpose … Improve Change-of-Address Systems at Colleges & Universities n Evaluate Inclusion of Student COA Data in FASTforward, PARS and NCOA Link n Measure Volume Reductions by Mail Class from Each System n Identify Value to All Stakeholders MTAC Workgroup #90

3. 3 The Plan … 1. Identify Schools with Acceptable Address Format 2. Get Student Volunteers to fill out COA’s 3. Submit to Memphis 4. All Forwards go through Memphis 5. Identify where Changes Originate (PARS, Fast Forward, NCOA, etc.)

4. MTAC Workgroup #90 4 The Players … 1. Brigham Young University 2. Harding University 3. Pepperdine University 4. University of Rochester

5. MTAC Workgroup #90 5 The Test Procedures … Number of Participating Schools:4 Number of Participating Students: 1188 Student Change-of-Address Data Modified n Student Mail Redirected to NCSC for Analysis Modified Student Change-of-Address Data Inserted into USPS Systems Being Evaluated

6. MTAC Workgroup #90 6 The Test Results (by mail class) … Total Corrections:241 First-Class125 51.9% Standard114 47.3% Package 2.8% Percent Corrected of Total Mail: 1.5% (2 of 4 Schools Reporting Total Volume)

7. MTAC Workgroup #90 7 The Test Results (by USPS system) … Total Corrections: 241 FASTforward20 8.3% PARS 6 2.5% NCOA Link 21589.2%

8. MTAC Workgroup #90 8 The Stakeholder Value … Mailer n Timely Information Update College/University n Reduced UAA Mail for Moving Students Student n Faster Receipt of Forwarded Mail USPS n Reduces Mail Requiring Rehandling

9. MTAC Workgroup #90 9 The Opportunities Recognized … Standardize Policy on how Colleges and Universities handle UAA Mail n Forwarding / Return / Disposal Policy n Ancillary Service Endorsement Handling n Readdressing and Reentry with USPS

10. MTAC Workgroup #90 10 The Opportunities Recognized … Standardize Current USPS Policy on acceptance of Student Change-of-Address n Uniformity and Consistency of Service Determine Operational Impact and Value of including College and University Change-of-Address in PARS

11. MTAC Workgroup #90 11 The Next Steps … 1. Continue to Gather Data 2. Finalize Test Results 3. Determine Go-Forward Strategy 4. Report at November MTAC Meeting

12. Thank You