1. Organizational Culture Def: the set of values, beliefs, understandings and ways of thinking that are shared by org members & taught to new members as correct Surface level Underlying level

2. Interpreting Culture Rites & Ceremonies - expressive events Stories - history & folklore Symbols - deeper values Language - ingroup vocabulary

3. Ethical Issues in Business Ethics: the study of morals and principles of conduct Right vs. Wrong Human consequences associated with decisions and actions Higher standards than prescribed by the law

4. Sources of Ethical Values Personal Ethics - two frame works Org Culture Org Systems - code of ethics External Stakeholders - gov’t, customers, environmental groups

5. Ethical Frameworks The Ethical / Legal Framework: When are actions legal but unethical, or illegal but still ethical? The Moral Philosophy Framework: What are underlying assumptions?

6. The Ethical / Legal Framework Legal+Ethical? Do it! Illegal+Unethical? Don’t do it! But… legal, but unethical? Or… illegal, but ethical? Ethical dilemmas

7. The Moral Philosophy Framework 1) Utilitarian: Consequential theories cost/benefit analysis maximize ‘good’ and minimize ‘harm’ Limitations: Measurement issues Whose utility curve?

8. The Moral Philosophy Framework 2) Categorical Imperative: Rule-based theories Absolute or universal law… Bible, Koran Limitations: Whose interpretation? Just following orders...

9. The Moral Philosophy Framework 3) Cultural Relativism: Cultural theories Situational ethics “When in Rome…do as the Romans do.” Limitation: Which Romans?