1. Recruiting, Training, and Motivating Employees

2. Getting the Best Employees Recruiting Training Maintaining Terminating Recruiting, Training, and Motivating Employees SLIDE 1

3. The Job Description Duties and Responsibilities Requirements Special Qualifications Time Schedule Wages Recruiting, Training, and Motivating Employees SLIDE 2

4. Finding Employees Classified Ads Private Employment Agencies Temporary Agencies State Employment Agencies Unions Recruiting, Training, and Motivating Employees SLIDE 3

5. Finding Employees Schools Community Organizations Friends and Relatives Signs and Bulletin Boards Current Employees Walk-ins Recruiting, Training, and Motivating Employees SLIDE 4

6. Conducting the Interview Privacy Conversation vs. Interrogation Take notes Be candid Recruiting, Training, and Motivating Employees SLIDE 5

7. Conducting the Interview Select questions Observe appearance, personality, etc. Say thank you Get references Recruiting, Training, and Motivating Employees SLIDE 6

8. Training New Employees ASAP Responsibilities and Standards Policies, Rules, and Regulations Recruiting, Training, and Motivating Employees SLIDE 7

9. Training New Employees Product / Service Knowledge Customer Relations Co-worker Relations Job Skills Recruiting, Training, and Motivating Employees SLIDE 8

10. Maintaining Excellent Employees Effective Communication Positive Feedback Negative Feedback Reward and Reinforcement Recruiting, Training, and Motivating Employees SLIDE 9

11. Terminating Employees Positive Approach Documentation Recruiting, Training, and Motivating Employees SLIDE 10