1. Sales Training Module Introduction to Gartner Clients Gartner Studio 56 For this presentation’s slides, click on ATTACHMENTS (upper right).

2. Agenda IT End User Professionals High-Tech and Telecom Professionals Supply Chain Professionals And, Investment Professionals IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals

3. IT End User Professionals

4. High-Tech and Telecom Professionals

5. Supply Chain Professionals

6. Investment Professionals Includes large banks, investment houses, smaller venture capital and investment enterprises

7. Client Segment Needs IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals Understand: Application Direction Technology management

8. High-Tech and Telecom Professionals IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals Industry Future trends Markets Competition How clients perceive them

9. Supply Chain Professionals IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals Understand best practices Gain expert guidance on how to design a flexible, predictable and profitably supply chain

10. Investment Professionals Understand: Technology market Firms Consumers in the market IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals

11. Conclusion IT End-User Professionals Supply Chain Professionals Investment Professionals High-Tech & Telecom Professionals