1. KTM1 Meeting with Employees of Payyanur Division on 29-01-2013 1

2. Pan India Telephone status as on November - 2012 PAN INDIAPhone connectionsTele DensityMarket Share BSNL12,10,44,765 10.1614.37 Delhi41,76,212 Mumbai45,83,888 PSU Total12,98,04,865 10.5313.14 Pvt Operators79,16,95,446 74.73 86.86 G.Total92,15,00,31185.26100.00 KERALA BSNL1,05,61,67631.62 29.28 Pvt. Operators2,55,12,96776.3770.72 Total3,60,74,643107.99100

3. PAN INDIA TELEPHONE PROFILE BSNL CONNECTIONs OtherGrand YearWired LineWLLGSMTotal OperatorsTotal BSNL Mkt Share 30.09.20002.39300 0.6733.066 78.50 31.03.20012.8110.0000 2.811 0.8053.616 77.73 31.03.20023.3200.0200.002 3.342 1.1544.496 74.33 31.03.20033.5420.0520.226 3.820 1.6375.457 69.98 31.03.20043.5440.0960.525 4.165 3.4897.654 54.41 31.03.20053.5860.1630.945 4.694 5.1489.842 47.69 31.03.20063.5420.2571.716 5.515 8.53114.046 39.27 31.03.20073.3740.3562.743 6.473 14.21020.683 31.29 31.03.20083.1550.4583.621 7.234 22.78130.015 24.10 31.03.20092.9350.5434.671 8.149 34.77642.925 18.98 31.03.20102.7830.6146.331 9.728 52.40762.135 15.66 31.03.20112.5220.5578.627 11.706 72.92784.633 13.83 31.12.20112.3000.4339.243 11.976 80.67992.655 12.93 30.11.2012 2.152 12.104 79.17092.150 13.14

4. NPC - DEL Profile from 2000-2001 Kannur YearGROSS NPCCLOSURESNET NPC DEL AS ON 31 st March 2000-200148168192546243215951 2001-200260001174058261274212 2002-2003485651483533730307942 2003-2004516231495636667344609 2004-2005600031654943454388063 2006-2007400031764722356443589 2007-200827559228544705448294 2008-20092494127127-2186446108 2009-20102080434300-13496432612 2010-20112045839334-18876413736 2011-20122078738031-17244394860 2012-2013 (UP TO October)590515560-9655385205

5. Market Share as on November 2012 Name of Circle BSNLBhartiRelianceVodafoneIdeaOthers Total Pvt Opr G. Total % BSNLMark et share 1 Kerala10,561,6763,449,7513,477,2926,049,6337,688,603 4,847,688 25,512,96736,074,64329.28 2 Himachal Pre1,859,5671,915,4051,545,827486,105465,457 989,687 5,402,4817,262,04825.61 3 North East - 11,039,7472,551,134897,193977,476256,518 2,484,743 7,167,0649,128,09421.48 4 Jammu & K1,366,9752,300,268596,602676,982198,330 1,878,894 5,651,0767,018,05119.48 5 Orissa4,858,1566,696,6814,074,6772,884,270946,497 5,942,997 20,545,12225,403,27819.12 6 Punjab5,512,5246,957,2173,256,6054,397,4535,523,923 5,427,400 25,562,59831,075,12217.74 7 Haryana3,569,1262,291,0942,629,0474,513,2293,599,268 4,359,368 17,392,00620,961,13217.03 8 Andhra Pra11,080,12218,167,5248,189,2656,313,67010,758,625 14,026,058 57,455,14268,535,26416.17 9 Chennai2,415,9883,978,8951,427,6422,107,1030 5,259,556 12,773,19615,189,18415.91 10 Karnataka8,783,07616,536,5097,475,0526,748,0115,858,857 11,854,583 48,473,01257,256,08815.34 11 U P East11,250,36215,155,98410,899,29514,671,4447,074,987 15,460,281 63,261,99174,512,35315.10 12 Tamilnadu9,453,6859,949,5186,528,1809,903,6232,193,807 25,360,620 53,935,74863,389,43314.91 13 Rajasthan6,885,19114,425,1086,494,6069,105,0134,424,989 8,226,354 42,676,07049,561,26113.89 14 Kolkatta3,252,7243,700,4805,036,6974,106,9101,176,003 7,493,489 21,513,57924,766,30313.13

6. Market Share as on November 2012 Name of Circle BSNL/MTNLBhartiRelianceVodafoneIdeaOthers Total Pvt Opr G. Total % BSNLMark et share 15 Maharashtra8,749,847 9,920,2579,159,26813,163,54515,362,933 14,224,316 61,830,31970,580,166 12.40 16 U P West4,049,694 6,580,3517,667,9199,249,33310,168,301 11,528,788 45,194,69250,861,996 11.14 17 M P4,024,952 9,916,91513,361,3414,427,77614,626,497 5,903,802 48,236,33154,047,485 10.75 18 Gujarat5,796,994 6,982,8347,725,98416,096,2988,007,606 9,387,948 48,200,67053,997,664 10.74 19 Bihar4,708,168 18,527,4609,544,3146,510,8315,533,489 15,679,427 55,795,52162,374,970 10.55 20 Assam1,416,542 3,809,2183,107,3262,251,671374,823 3,693,174 13,236,21214,652,754 9.67 21 W.Bengal3,990,636 9,084,3717,409,37911,437,8212,334,160 11,087,131 41,352,86245,566,135 9.25 Total121,044,765 172,896,974120,503,511136,078,197106,573,673 185,116,304 721,168,659842,213,424 14.37 27 Delhi 4,176,212 10,165,2638,306,9808,604,1344,675,755 7,975,205 39,727,33743,903,549 9.51 28 Mumbai 4,583,888 3,825,6676,561,3226,109,0042,894,630 11,408,827 30,799,45035,383,338 12.95 G. Total 129,804,865 186,887,904135,371,813150,791,335114,144,058 204,500,336 791,695,446921,500,311 13.14 % Mkt Share14.37/13.1420.2814.6916.3612.391585.91100.00

7. LL DEL ACHIEVEMENT 2012-13 REVIEW SSA Net DEL Target 2012-13 Achievement up to 31.10.2012 Disconnecti on GrossNet up to 31.10.2012 PGT15003684-20895773 ALP15003158-27955953 PTA15002011-45176528 QLN20004240-30277267 KTM15002754-54418195 MRX15003021-63869407 TCR25003829-754911378 TVM30007050-756114611 CLT25004967-1023715204 CNN30005860-942115281 ENK450012008-548117489 Total2500052582-64504117086

8. Division wise NPC PERFORMANCE : April to December 2012 DIVISIONLL 31.03.2012 Annual NPC Target GROSS NPC ClosureNET % Closure w.r.t DEL % NET w.r.t. Target TELECHERRY T400603036241340-7163.34-136.30 CHERUKUNNU309472345251115-5903.60-152.14 KANNUR T293212215411082-5413.69-144.80 PAYYANUR325562457861285-4993.95-103.67 TELLICHERRY P267122035611145-5844.29-187.68 KANNUR P286012169501324-3744.63-73.15 MANJESWER600845204282-784.69-73.33 KANHANAD255471955581377-8195.39-320.00 TALIPARAMBA266262024401466-10265.51-407.92 KASRGODE P1222693349749-4006.13-330.11 CHERUVATHUR216471653851342-9576.20-480.00 PERDALA1100183207803-5967.30-618.07 CHENGALA202241554601544-10847.63-599.35 UPPALA761557149601-4527.89-692.98 Srekantapuram275922074582389-19318.66-832.85 MATTANUR306862336362834-21989.24-843.35 NILESWER189011434111768-13579.35-848.95 SSA3962703000824422446-142025.66-373.56

9. NPC PERFORMANCE : April to Dec.’12 PAY DIVISION EXCHNAGE LL 31.3.12 Annual NPC Target GROSS NPC ClosureNET % Closure w.r.t DEL % NET w.r.t. Target PALAKODE9587424-202.51-185.71 ETTIKULAM61051416-22.6260.00 KOROM DLC286268-22.800.00 KARIVELLUR38832989111-222.8624.14 PAYYANNUR83056324223932.88104.76 MATHIL2640203882-443.11-120.00 VELLUR1443113749-123.40-9.09 RAMANTHALI2038159374193.63226.67 CHERUPUZHA2297175785-283.70-64.71 PERUVAMBA120792145-243.73-166.67 KAKKARA5474621-153.84-275.00 MATHAMANGALAM33652520138-1184.10-372.00 RAJAGIRI3823317-144.45-366.67 PAYYANNUR SS DLC2522713-65.16-200.00 PULINGOME17831322101-795.66-507.69 PERINGOME13101024102-787.79-680.00 THIRUMENI100082386-638.60-687.50 NAVY DLC25028074629.60400.00 PAY DIVISION325562457861285-4993.95-103.67 SSA3962702999824422446-142025.66-373.56

10. SSA WISE BROADBAND ROVISION PERFORMANCE APRIL TO DECEMBER 2012 SSA BB Provisions BB Closures Net Broadband Provision ERNAKULAM226181185510763 THRISSUR1465182396412 THIRUVANANTHAPUR AM1259463156279 KOLLAM1060245496053 KANNUR18477126265851 KOTTAYAM1194163495592 ALLEPPEY1020348005403 KOZHIKODE1191369914922 PATHANAMTHITTA939447154679 MALAPPURAM836442364128 PALGHAT670738752832 Total1374647455062914

11. Division wise BROADBAND PERFORMANCE : April to December 2012 DIVISION TARGE T GROSS PROVISI ON CLOSUR ES NET % NET Achieve d % Closure (w.r.t. gross) % Penetrat ion Spare Ports as on Jan 1 PAY2768182989293733.85%48.77% 19.35%2863 KNR P2489163694469227.80%57.70% 32.17%3493 CVU2017102753449324.44%52.00% 14.99%1942 TMB2011120172048123.92%59.95% 16.50%1635 MTR2586139478860623.43%56.53% 17.12%2104 TLY P2324137084952122.42%61.97% 24.03%3264 CUU28841829123659320.56%67.58% 21.41%2538 SRK2764124768156620.48%54.61% 14.85%2098 MJR65025512612919.85%49.41% 11.57%163 KNR3061150692857818.88%61.62% 22.48%4394 NLS210882444637817.93%54.13% 16.52%1917 TLY33581630103959117.60%63.74% 14.43%2086 KNG2422108073035014.45%67.59% 15.93%1939 KSZ P125746930116813.37%64.18% 21.14%2326 CNG242157332025310.45%55.85% 10.16%1800 PDL12572621391239.79%53.05% 10.06%285 UPL842215143728.55%66.51% 9.16%181 SSA372191834710816753120.23%58.95%18.30%35028

12. BROADBAND PERFORMANCE : April to Dec. 12 Payyanur Division EXCHANGE TARGET GROSS PROVISIO N CLOSURESNET % NET Achieved % Closure (w.r.t. gross) % Penetrati on Spare Ports NAVY DLC807246885.00%5.56%61.42106 RAMANTHALI127159708970.08%44.03%18.55100 KARIVELLUR207258129 62.32%50.00%22.18592 PAYYANNUR54953126926247.72%50.66%27.8706 PALAKODE9061263538.89%42.62%14.471 CHERUPUZHA15097425536.67%43.30%15.2877 MATHIL160133825131.88%61.65%16.0745 ETTIKULAM9047202730.00%42.55%18.59106 PULINGOME15072343825.33%47.22%13.4213 MATHAMANGALAM28513869 24.21%50.00%13.51107 PAYYANNUR SS DLC5023111224.00%47.83%23.87159 KOROM DLC5025151020.00%60.00%25.6178 THIRUMENI1133216 14.16%50.00%9.6281 VELLUR25592593312.94%64.13%19.15525 PERUVAMBA16031112012.50%35.48%9.0433 RAJAGIRI6092711.67%22.22%8.3635 PERINGOME1153727108.70%72.97%12.3370 KAKKARA7712667.79%50.00%6.5729 PAY Division2768182989293733.85%48.77%19.35%2863 SSA372191834710816753120.23%58.95%18.30%35028

13. LL & BB PROVSION REPORT (FROM 01-01-'13 TO 20-01-'13) SSA Working DELS as on 01-01- '13 Working DELS as on 20-01- '13 LL Closure during Jan.'13 Total BB conns. Wkg as on 20-01-13 BB Penetn (%) SSA wise Total BB Provision during Jan '13 Total Closure during Jan '13 Net BB Provision during Jan.'13 Net BB % Provision during Jan.'13 EKM43661243576684610857325%164095668442% KNR38201438010519096897018%134892142732% TCR3367123358448686749020%107352454951% TVM2943622940662966254321%88543045551% KTM2257682254403285376724%73541532044% CLT27028526878814974881518%76557319225% KLL2514202510333874429818%84834050860% ALP1997591993024573955320%65034730347% PTA1559371556552823429222%65028336756% MLP2591972582869112993712%61834327544% PGT1540091534815283507223%48724224550% 28120662804285778159331021%96995374432545%

14. Status of BB Fault Rectification * As per TRAI guidelines > 60% fault should be rectified on same day and >90% on next wkg day Name of SSA Total Fault Registered No. of fault rectified on the same day % of fault rectified on the same day No of fault rectified on the next wkg day % of fault rectified by next wkg day ENK 3140252580.41286091.08% KTM 1224107487.75111290.85% TCR 2924186463.75214873.46% PGT 2860111338.92111338.92% KLM 199634717.3846823.45% ALP 21212079.762079.76% PTA 16031046.491519.42% TVM 33921895.573089.08% CNN 4137982.372095.05% CLT 4233631.491974.65% MRX 26171023.91154.39% Total 30247768625.41888829.38%

15. Revenue Comparison 2012-13 Vs 2011-12 (April to October’12) Basic Plus (Phones+SC on Phones+ITC+FLPP) (Amount in Crores of Rs.) 2012 - 20132011 - 2012 SSA April - October Increase/ % of Difference Decrease Trichur 43.5849.27-5.69-11.55 Palghat 17.7520.4-2.65-12.99 Trivandrum 40.6946.94-6.25-13.32 Kollam 26.1230.26-4.13-13.66 Alleppy 23.6227.39-3.78-13.79 Malapuram 26.6431.91-5.27-16.52 Pathanamthitta 17.3420.9-3.56-17.04 Kottayam 27.7433.45-5.72-17.09 Calicut 31.7138.73-7.02-18.13 Ernakulam 54.3867.71-13.33-19.69 Kannur 41.8852.28-10.4-19.89 CGMT 1.185.21-4.03-77.28 TOTAL 352.62424.45-71.83-16.92

16. Revenue Comparison 2012-13 Vs 2011-12 (April to October’12) BROADBAND (Amount in Crores of Rs.) 2012 - 20132011 - 2012 SSA April - October Increase/ % of Difference Decrease Kollam13.9510.793.1629.29 Pathanamthitta10.348.351.9923.8 Trivandrum24.1219.814.3121.73 Malapuram10.378.671.719.6 Ernakulam40.2833.836.4519.07 Kottayam17.6614.962.718.04 Calicut16.9514.522.4316.77 Trichur24.4421.063.3816.04 Alleppy1311.251.7515.57 Palghat12.5110.831.6715.45 CNN24.8321.583.2515.08 CGMT1.860.950.9195.85 TOTAL210.3176.633.719.08

17. Revenue Comparison 2012-13 Vs 2011-12 (April to October’12) CFA [Basic Plus+Broadband] (Amount in Crores of Rs.) 2012 - 20132011 - 2012 SSA April - October Increase/ % of Difference Decrease Kollam 40.0741.04-0.97-2.37 Trivandrum 64.8166.75-1.94-2.91 Palghat 30.2531.23-0.98-3.12 Trichur 68.0170.32-2.31-3.29 Alleppy 36.6138.64-2.03-5.24 Pathanamthitta 27.6829.25-1.57-5.38 Kottayam 45.448.42-3.02-6.23 Ernakulam 94.66101.54-6.88-6.78 Calicut 48.6653.25-4.59-8.62 Malapuram 37.0140.58-3.57-8.8 Kannur 66.7273.86-7.14-9.67 CGMT 3.046.16-3.12-50.66 TOTAL 562.92601.05-38.13-6.34

18. PLAN WISE BB WKG IN KANNUR SSA AS ON 20-01-2013 PLAN WISE BB WKGNo. of Conns WkgPercentage UPTO 299 PLAN2111630% 300 TO 499 PLAN739611% 500 TO 999 PLAN3806455% 1000 TO 1499 PLAN11072% 1500 TO 2499 PLAN1210% 2500 & ABOVE PLAN11662% TOTAL68971100%

19. Revenue Comparison 2012-13 Vs 2011-12 (April to October) CM (GSM+CDMA+WIMAX) (Amount in Crores of Rs.) 2012 - 20132011 - 2012 SSA April - October Increase/ % of Difference Decrease Trichur 43.1131.1511.9638.4 Kannur 75.4658.516.9628.99 Ernakulam 107.4385.0122.4326.38 Malapuram 34.9529.075.8820.23 Kottayam 59.5950.239.3618.64 Trichur 34.8930.034.8616.18 Trivandrum 54.6747.27.4615.81 Calicut 50.7244.356.3714.36 Kollam 43.3638.394.9712.96 Alleppy 36.7832.78412.21 Pathanamthitta 34.2731.332.949.38 TOTAL 575.22478.0397.1920.33

20. SSA wise Revenue Comparison : 2012-13 Vs 2011-12 (up to October 12) CFA + CM (Amount in Crores of Rs.) SSA 2011-122012-13Variation % of variation (April to October) (Amount in Crore Rs.) Thrissur102.77112.179.409.15 Kannur132.87142.469.597.21 Kottayam99.24105.406.166.22 Palakkad61.4865.243.766.12 Kollam79.7383.854.125.17 Trivandrum115.67121.265.594.84 Alappuzha71.5473.672.132.98 Malappuram70.2371.941.712.43 Pathanamthitta60.7862.081.302.14 Ernakulam203.70205.992.291.12 Kozhikode98.8099.801.001.01 TOTAL1096.811143.8747.064.29 CGMT (IUC+ITC)142.9785.40-57.57-40.27 CMTS (IUC)81.17109.8528.6835.33 TOTAL1320.951339.1218.171.38

21. Performance Vs Target (in Rs. Cr) Kannur SSA (APRIL-2012 to for December-2012) TargetProp. TargetAchievement % Achievement LL + PCO + FTTH + S.Charge 113.4685.0851.5360.57% BB51.6338.7232.3283.47% ITC3.002.2507332.44% EB(CCTS)2.501.880.2714.36% IUC2.962.220.062.70% Total CFA173.52130.1484.9165.25% GSM 146.75110.06 93.02 84.52 % CDMA Wll 9.827.37 3.43 47.63 % Wimax 1.781.34 0.52 38.81 % Tower sharing0.660.440 Total GSM159.01119.2696.97 81.31% CFA + GSM332.53249.40181.8872.93 %

22. CFA REVENUE : APRIL - DECEMBER COMPARISON Kannur SSA (in Crores) APRIL to DECEMBERVARIATION% 2012 - 20132011 - 2012 (Amount)VARIATION Phones49.1462.15-13.00-20.92% PCO1.462.12 -0.67-31.60% BB32.3228.184.1614.76% ITC+FLPP0.731.44-0.71-49.31% FTTH0.0800.06 EB(CCts)0.270.33-0.06-18.18% IUC0.060.22-0.16-72.73% Total CFA84.9195.79-10.88-11.36%

23. CM REVENUE : APRIL - DECEMBER COMPARISON Kannur SSA (in Crores) 2012 - 20132011 - 2012 VARIANCE April - December Amount in Rs. Crores % Mob.prepaid87.2867.0920.1930.09% Mob.Postpd6.166.55-0.39-5.95% CDMA Wll3.514.83-1.32-27.33% Wimax0.520.26 100.00% Total GSM97.4778.7318.7423.80% CFA84.9195.79-10.88-11.36% CFA + CM182.38174.537.854.50%

24. LAND LINE REVENUE AND MOBILE REVENUE GRAPH Kannur In Crore Rupees Year/Month Wire line + Broadband + ITC + EB CCTs + IUC GSM Prepaid + Post paidCDMA WLLWiMAXTOTAL 2007-2008200.1186.95 13.06 -300.12 2008-2009169.1485.49 13.27 -267.9 2009-2010149.9781.9212.53 -244.42 2010 - 2011137.3281.788.34 227.45 2011 - 2012123.07104.916.570.43234.98 2012 - 2013 APRIL8.6910.230.410.0619.39 MAY8.2810.640.350.0519.32 JUNE9.9210.570.330.0420.86 JULY11.2809.320.460.0521.11 AUGUST10.0110.720.450.0621.24 SEPTEMBER9.6709.900.420.0420.03 OCTOBER9.4710.470.430.0420.11 NOVEMBER8.7210.180.320.0819.29 DECEMBER8.8910.570.320.0619.85 TOTAL84.9196.973.430.52181.88

25. EMPOWERING BSNL Kannur Scheme : Performance as on 13 – 01 – 2-13 PHYSICAL TARGETTargetted Revenue Achievement Item connections targeted Points per LeadsTotal points in Rs.Rupees Lacs No. of ConnectionPOINTs Revenue in Rs.Lacs LL / PCO200024000900000Rs.09 Lakhs15643128938400 Broadband200003,46500030000000Rs.330 Lakhs4588163079176000 Unlimited / Add-on landline plans100001 1770000Rs.17.7 Lakhs1201 283436 MNP connections3000039000018000000Rs.180 Lakhs4908147243926400 2G/3G/ Data card480001 14400000Rs.144 Lakhs10691106634276400 WLL / NIC / EVDO10001 450000Rs.03 Lakhs216 129600 WiMAX50042000600000Rs.06 Lakhs213852340800 O/S dues collection20001 1600000Rs.16 Lakhs853 682400 Reconnection20001 1080000Rs.10.8 Lakhs550 415800 DSA / Shoppe registration10001 30000000Rs.300 Lakhs80 3200000 22500098800000 Rs.9.88 Crores2486448574 Rs.2.34 Crores

26. “EMPOWERING BSNL SCHEME” : Level of Performance PAYYANUR Division as on 13-01-2013 PHYSICAL ACHIEVEMENTREVENUE ACHIEVEMENT SSA PAYYANUR Division in Rupees Lakh Item Connecti ons Total points Connecti onsPOINTs % Achieved w.r.t. (A)SSA PAY vision % Achieve w.r.t. (B) LL / PCO156431281472949.40%938400882009.40% Broadband45881630740814668.99%91760008160008.89% UL / Add-on plans1201 29 2.41%28343668442.41% MNP4908147242336994.75%39264001864004.75% 2G / 3G/Data card1069110663543 5.09%42764002172005.08% WLL/ NIC/EVDO216 14 6.48%12960084006.48% WiMAX21385214566.57%340800224006.57% O/S dues collection853 69 8.09%682400552008.09% Reconnection550 27 4.91%415800204124.91% DSA / Shoppe Reg.80 667.50%32000002400007.50% 2486448574149032036.59%2336923616610567.11% TaregetAchieved % Achived SSA2250004857421.59% PAY Div.8208284134.61%

27. CFA PERFORMANCE IN EMPOWERING SCHEME ---PAY DIVISION Exchange Landline 12-SepCloClo %PointsProvProv %Points KOROM DLC28241.42472.484 PAYYANNUR83271391.6741221.472 PAYYANNUR SS DLC24862.42420.810 CHERUPUZHA22571677.40241.060 PULINGOME17171206.990160.930 RAJAGIRI371184.85030.810 THIRUMENI974565.750141.442 MATHAMANGALAM33001003.032170.520 PERINGOME1265443.482171.342 KAKKARA538101.86461.120 PERUVAMBA1198242490.750 ETTIKULAM60881.324101.642 KARIVELLUR3859451.176661.712 MATHIL2626461.754180.690 PALAKODE949222.32450.530 RAMANTHALI2061472.284381.842 NAVY DLC2784215.110207.198 VELLUR1427181.264231.612 DIV TOTAL 322859162.84-4171.29- SSA TOTAL 389246132343.4-44731.15-

28. CFA PERFORMANCE IN EMPOWERING SCHEME ---PAY DIVISION Exchange BROADBAND DSLAM CapPresent BBNet ProvnPenetrationSpare cap KOROM DLC1365625.6163 PAYYANNUR3000231411627.94678 PAYYANNUR SS DLC21658423.77158 CHERUPUZHA4323411316.2389 PULINGOME2402261514.1412 RAJAGIRI643058.7133 THIRUMENI16890129.8776 MATHAMANGALAM6004232913.65161 PERINGOME216146112.265 KAKKARA643626.7428 PERUVAMBA136108179.2127 ETTIKULAM216107117.87107 KARIVELLUR14408647222.4571 MATHIL4804102616.0563 PALAKODE216134714.3882 RAMANTHALI4803801218.6298 RAMANTHALI NAVY DLC264156-2261.33107 VELLUR7922762119.41514 DIV TOTAL 9160615533019.592932 SSA TOTAL 10401669128243218.4533820

29. “EMPOWERING BSNL SCHEME” Division wise Performance (as on 13-01-2013) PHYSICAL PERFORMANCEREVENUE PERFORMANCE DIVISION ConnectionsPOINTs % Achieved Revenue Achievement ( Rs. ) % Rev. Acheivement Kannur T195641888.62% 18475767.91% Payyanur149032036.59% 16610567.11% Cheruvathur141528415.85% 13448405.75% Nileswer161129366.04% 12421485.32% Mattanur126121844.50% 12298125.26% Cheruknnu82420774.28% 12027685.15% Kanhangad123225795.31% 10629924.55% Kannur P76520294.18% 9053363.87% Kazargod76515493.19% 8730803.74% Chengala93517113.52% 7882883.37% Uppala76912982.67% 6238242.67% Perdala83516383.37% 6070362.60% Manjeswer4267811.61% 4464041.91% SSA2486448574 23369236

30. MNP Performance 2012 - 2013 SSA Gain in April - October Gain in November Gain in December Gain in JAN-2013 (up to 14 th) ERNAKULAM20703233130191007 KANNUR1045013411468703 KOTTAYAM85068861085272 ALLEPPEY84008221196726 PALGHAT72697781210346 TRIVANDRUM67388531569831 PATHANAMTHITTA5991412391124 THRISSUR54497291239297 KOLLAM5256456784589 CALICUT4341422448103 MALAPPURAM649162369-179 Total 837529192127784819

31. MNP PERFORMANCE IN JANUARY 2013 (as on 28-01-2013 ) SSA Daily count on 28-01-2013 Gain in January Gain in 2013 Port-inPort-outNet ERNAKULAM3001761241670 ALLEPPEY191331581496 KANNUR3211631581405 TRIVANDRUM14073671154 KOLLAM1306466968 THRISSUR18556129698 KOTTAYAM17450124684 PALGHAT965937563 CALICUT18410876314 PATHANAMTHITTA753045283 MALAPPURAM106122-16-301 Total190211787247242

32. MNP STATUS AS ON 31-03-2011 SSA Net PortinPortin under Process EKM1042305 KNR124771665 AS ON 31-03-2012 EKM71407872 KNR1041621270 AS ON 11-10-2012 EKM90696725 KNR114193509 AS ON 17-01-2013 EKM100394394 KNR119769352 AS ON 25-01-2013 EKM100818328 KNR120238439 AS ON 26-01-2013 EKM100866414 KNR120280514 AS ON 28-01-2013 EKM100935489 KNR120348596

33. Performance in Sale of RC & CTOPUP Through DSAs/Shoppe Mobile Revenue ACHIEVEMENT TARGET FOR LAST QUARTER OF 2012 - 2013 DIVISION DEL as on 01-04 2012 % DEL GROSS APRIL - DEC (in lac Rs) Percentage Revenue Contribution Average Sale Per Month (in lac Rs) (A) % Monthly Target forJAN, FEB, March (w.r.t. A ) Monthly Target for JAN,FEB, MAR 2013 (in lac Rs.) SKM 275927%738.4520%82.05118%96.82 PAY 325568%547.2115%60.8128%77.83 CNN 293217%410.0111%45.56135%61.5 CNN P 286017%239.796%26.64138%36.77 TMB 266267%225.736%25.08140%35.11 KNG 255476%222.966%24.77140%34.68 CNG 202245%218.186%24.24145%35.15 NLS 189015%209.866%23.32150%34.98 MTR 306868%207.066%23.01150%34.51 KSZ 122263%173.515%19.28160%30.85 CUV 216475%169.95%18.88170%32.09 TLY 4006010%132.724%14.75180%26.54 TLY P 267127%90.512%10.06190%19.11 UPL 76152%59.222%6.58200%13.16 MJR 60082%40.051%4.45220%9.79 CUU 309478%37.441%4.16225%9.36 PDL 110013%36.971%4.11230%9.45 SSA 396270100%3759.54100%417.73143%597.69

34. DSA SHOPPE SALES Performance : April to Dec.12 Target Achvmnt as on 26-1-13 Division Gross- APRIL - DEC (in lac Rs) Av. Sale/ Month (in lac Rs) (A) % Target for Jan.13 (w.r.t. A ) Target for Jan 13 (in lac Rs.) Achvmnt in Jan (in lac Rs.)% Achvmnt DET SKM 738.4582.05 118% 96.8271.2673.60% DET PAY 547.2160.8 128% 77.8358.4775.13% DET CNN 410.0145.56 135% 61.549.8180.99% DEP CNN 239.7926.64 138% 36.7721.0457.22% DET TMB 225.7325.08 140% 35.1120.8359.33% DET KNG 222.9624.77 140% 34.6820.1958.22% DET NLS 209.8623.32 150% 34.9818.7853.69% DET CNG 218.1824.24 145% 35.1524.6370.07% DET MTR 207.0623.01 150% 34.5123.0266.71% DET CUV 169.918.88 170% 32.0915.0746.96% DEP KSZ 173.5119.28 160% 30.8519.4663.08% DET TLY 132.7214.75 180% 26.5413.2149.77% DEP TLY 90.5110.06 190% 19.117.338.20% DET UPL 59.226.58 200% 13.166.5549.77% DET CUU 37.444.16 225% 9.363.3435.68% DET MJR 40.054.45 220% 9.794.4545.45% DET PDL 36.974.11 230% 9.453.6338.41% SSA3759.54417.73 143%597.69381.0463.75%

35. DSA / SHOPPE SALES ACHIEVEMENTS Division PAY DIVISION Achievement upto Sept.'123.55 crores Average monthly achievements upto Set.'12 59.22-lacks TARGET IN LACKS / MONTH GradingA+AB 74.0366.9263.32 AchievementOct.'12Nov.'12Dec.'12 63.28 Lacks B+61.81 Lacks 66.78 Lacks (A) SIM SALES ACHIEVEMNT OF KNR-T DIVISION – 8190 (DEP KNR + BSNL BHAVAN) Total Activation in Kannur SSA – 99,392 So, the contribution from PAY Division is 8.2 %

36. SIM SALES DURING THIS FINANCIAL YEAR = 99,392 DIVISIONSIM SALES% SKM94709.5% MTR89228.9% KNR T87858.8% PAY81908.2% KNR P78067.8% TLY T69957.0% KSZ56725.7% KNG56125.6% CSC TOTAL8606086.56% FRANCHISEES1333213.4% 99392 SIM SALES DURING THIS FINANCIAL YEAR = 99,392 DIVISION SIM SALES% TMB47144.7% NLS42724.3% TLY P37093.7% CVU29002.9% CNG26062.6% CUU20922.1% UPL19712.0% PDL19712.0% MJR14871.5% CSC TOTAL8606086.56% FRANCHISEES1333213.4% 99392

37. Additional to be achieved in the LAST QUARTER Revenue Target in CFA segment for 2012-2013 : Rs.171.02 Crore Achievement in 9 months (April to December) : Rs.84.65 Crore Revenue Target in CM segment for 2012-2013 : Rs.159.01 Crore : Achievement in 9 months : Rs.97.17 Cr Total Revenue Target in (CFA+CM) segment for 2012-201 : Rs.330.03 Cr (Rs.27.50 Cr /month) Achievement in 9 months (April to December) : Rs.182.11 Cr (Rs.20.22 Cr/month) Revenue estimated at the present monthly rate : Rs.242.66 Cr Shortfall in Revenue w.r.t. Target : Rs.87.37 Cr In the Management meeting held with KANNUR SSA on 22-12-2013, the minimum revenue achievement for 2012-2013 was targeted as : Rs.275 Crore Hence, the additional revenue achievement during Jan-Mar Period should be enhanced at least by ( from 60.66 to 93) : Rs.32.34 Cr

38. Additional to be achieved in the LAST QUARTER This additional Rs.32.34 Cr has been planned/targeted to be achieved through following means during JANUARY – MARCH Period : Additional revenue through Franchisees during Jan-Mar (@Rs.4 Cr) : Rs.12.0 Cr. Additional revenue through CSRs/DSAs/Shoppee during Jan-Mar (@Rs.1.8 Cr) : Rs.5.4 Cr. Additional revenue from additional Broadband connections (@10000 per month) : Rs.3.6 Cr. Conversion of 12000 BB customers,from PLAN 250 to higher Plan : Rs.0.9 Cr. Bringing back LL DNP and Closed Subscribers on very large scale : Rs.4.21 Cr. Provisioning Add on plan (Rs.59) to at least one lakh LL subscribers (if extended) : Rs.0.59 Cr Total : Rs.26.7 Cr. (Balance Rs.5.64 Cr through other innovative means )

39. To meet the Target : i) sale through existing DSAs/Shoppe to be increased ii) adequate number of additional DSAs to be enrolled iii)New 2G/3G/MNP connections to be provided in accordance with the target assigned to employees under “EMPOWERING BSNL KANNUR” Personal Marketing Scheme.

40. ANALYSIS OF SALES- FRANCHISEE AREA WISE (IN LACS) CSR (Incl. DSA)FranchiseesTotal SaleDEL Div1Div2totalName Sales in Franch Area Rev/DEL Point 125.61 Umeshco Kanhangad53.03678.64925329310.51 223.687 HAT mattanur69.81893.530187309.75 325.7383.75109.48 Linkwell Taliparamba57.92167.4656110298.45 44.36362.2266.583 YM Payyanur104.94171.5363058272.02 524.9319.6144.54 Madani Kasaragod44.889.3431948269.6 619.3823.9143.293 Umeshco Nileswar62.327105.6239788265.46 727.0945.3372.42 NA comm Kannur74.7147.1257716254.9 84.1911.1115.3 Celtone Uppala34.58349.8824176206.33 910.6515.325.95 YM Thalassery107.36133.366516200.42 All Divisions (SSA)426.87 All franchisees609.551036.41394828262.5