1. Systems & Goals @Vise Business Consultancy Author: Hans Groen

2. Objectives To understand the SYSTEM and the GOAL To identify what YOU need to do to get everybody working toward the same GOAL

3. Agenda Introduction Management Control System Goals Roll Down Goals Management Report Communicating Goals to the Organization

4. Relationships Consensus Directive

5. Management systems Purpose To connect the variety of information necessary to control work in an area effectively. Link the relation between Goals, Execution and Results

6. Find the System 1 2 3 4 5 9 6 7 8 10 12 11 14 13 15 17 16 18 21 19 20 22 23 24 26 30 29 25 27 28 41 34 33 31 36 40 37 35 32 39 38 42 43 44 45 47 50 51 46 48 49 53 56 55 54 52 57 58 59 63 62 60 61

7. To work more effective we need: A SYSTEM to control the available resources TRAINING in effective utilization of the system PRACTICE in using the system

8. Management System Goal: To bring all the elements necessary into play to control work effectively and efficiently

9. Management system - base GOAL ASSIGN EXECUTION CORRECTIVE ACTIONS Plan Results

10. Elements of the system GoalPlanExecutionfollow up / reports executive mid magement workfloor GoalPlanExecutionfollow up / reports executive mid magement workfloor

11. Goals roll down process Follow- up/Report Goal Follow- up/Report Plan Goal Plan Goal Expectations Variance Executives Area Mangers Weekly/Daily Report Weekly Monthly Report Daily/Shift Report Employees Team Leaders

12. Goals are … Specific Measurable Agreed Realistic Traceable » SMART

13. Management system Plan : Breaks the goal down into smaller increments (daily/weekly) Volume Manpower Material Equipment Orderly way to organize the future that is REALISTIC and RELATED TO CAPACITY

14. Assign work Doing the work as specified in the plan

15. Follow up & Report Communication Planned Vs. Actual and Variances DETERMINES MANAGEMENT’S FOCUS Enhances future goal setting and planning Gives purpose to progress reports and meetings

16. Management Report Communications Tool Key Indicators (Performance, Volume) Allows you to follow-up appropriately Allows you to take corrective action when necessary Allows you to CELEBRATE SUCCESS in a timely manner

17. Communicating the Goals Goals are only useful when COMMUNICATED! Each department can participate in the process by defining its goals They too will develop Management Reports to monitor progress

18. @Vise Business Consultancy A privately owned company that since it inception in 2001 successfully completed major consultancy and interim projects in industries such as Food, Logistics, Automotive, Technology, Aerospace and Healthcare. Services Interim management Management consultancy Training – Coaching Benchmarks Expertise Supply Chain Management Organizational development Bottom-line improvements Lean Manufacturering Contact @Vise Business consultancy Mantingerdijk 4 9436 PN Mantinge +31(0) 626 198 500