1. After OE3: Next Steps Toward Coverage Expansion FamiliesUSA Health Action 2016 February 4, 2016 Karen Pollitz, Senior Fellow Kaiser Family Foundation

2. Exhibit 1 NOTE: Data not collected for Dec 2012, Jan 2013, May 2013, Jul 2013, Aug 2014, Feb 2015, May 2015, and Jul 2015. SOURCE: Kaiser Family Foundation Health Tracking Polls Public’s View of the Health Care Law Remains Divided As you may know, a health reform bill was signed into law in 2010. Given what you know about the health reform law, do you have a generally favorable or generally unfavorable opinion of it? ACA signed into law on March 23, 2010

3. Exhibit 2 SOURCE: Kaiser Family Foundation Health Tracking Polls

4. Exhibit 3 SOURCE: Kaiser Family Foundation Kaiser Health Tracking Poll (conducted January 13-19, 2016) Actions Taken by the Uninsured to Get Information About Health Insurance AMONG THE UNINSURED AGES 18-64: Percent who…

5. Exhibit 4 Marketplace funding support Coordination between Assister Programs Rules constraining outreach, client follow up Consumer Assistance Capacity

6. Exhibit 5 NOTE: Data may not sum to 100% due to rounding. SOURCE: Kaiser Family Foundation, 2015 Survey of Health Insurance Marketplace Assister Programs and Brokers, August 2015. Types of Assister Programs, 2015

7. Exhibit 6 Distribution of Consumers Helped in Year Two, by Type of Assister Program, 2015 Total Number of Consumers Helped in 2015 = 5.9 million NOTE: Data may not sum to 100% due to rounding. SOURCE: Kaiser Family Foundation, 2015 Survey of Health Insurance Marketplace Assister Programs and Brokers, August 2015.

8. Exhibit 7 Client Continuity Among Returning Assister Programs, 2015 NOTE: Data may not sum to 100% due to rounding. SOURCE: Kaiser Family Foundation, 2015 Survey of Health Insurance Marketplace Assister Programs and Brokers, August 2015.

9. Exhibit 8 How Often Assister Programs Coordinated, 2015 NOTE: Data may not sum to 100% due to rounding. SOURCE: Kaiser Family Foundation, 2015 Survey of Health Insurance Marketplace Assister Programs and Brokers, August 2015.

10. Exhibit 9 Mid-year outreach target Special Enrollment Period (SEP)-eligible life changes –944,000 new enrollees in FFM plans due to SEP (Feb 23-June 30, 2015) Strategies to minimize attrition –Data match inconsistencies; during first 6 months 2015, FFM: 423,000 individuals lost QHP due to immigration-related data match inconsistencies 967,000 households lost APTC due to income-related data match inconsistencies –Late/missed premiums Maximize Enrollment and Retention Throughout the Year