1. nowledge Management

2. KM Emergence Latest technology enables global sharing of information across platform and continents. KM is a logical extension of the Information Society. An attempt to cope with the explosion of information.

3. The Phenomenon of KM  Knowledge is increasingly seen as a primary business asset and KM as a key differentiator between firms in the late 1990s  Knowledge work, Libraries, and Librarians (knowledge navigation center)  Management of Information as well as people

4. The nature of knowledge data  the syntactic codes on which machines operate information  the addition of semantics which humans apply to data in context knowledge  the ability of apply Information to solve a problem Intelligence  the appropriate choice of knowledge which is invoked for a particular task Knowledge Continuum

5. Data, Information and Knowledge Data 0-dimensional A fact KCR DEP. Hunghum 7:50 ARR: Sheung Shui 8:45

6. Data, Information and Knowledge Information 1-dimensional A dfference that makes a difference; relevant data “The train I want leaves at 7:50.” !

7. Data, Information and Knowledge Knowledge 2-dimensional A human capability to act or decide or plan a web or body or map of information “I have to catch the 7:50, otherwise I will miss the ‘Millionaire’ show!”

8. Raw Data Statistics: Descriptive & inference Interpretation & Theory buildingData InformationKnowledge Data, Information and Knowledge

9. Knowledge Management The process of identifying, capturing, storing, retrieving, disseminating, and applying intrinsic and extrinsic intellectual capital for the betterment of individual, the workplace and the society.

10. Basic Elements of KM  Accessing, evaluating, managing, organizing, filtering, and distributing information  useful to end users  professional judgement  KM is about enhancing the use of organizational knowledge through sound practices of information management and organizational learning  more than managing information flows

11. Knowledge Management Data Information Knowledge Machine People Machine People

12. Knowledge Management Communicate about knowledge Conversion of Information into Knowledge Develop Knowledge Management Systems that adapt to change Create a learning Environment Identify information that is critical to the success of the organization Translate information into guiding principles Ensure stakeholders’ access to knowledge

13. IS and Knowledge Management Share knowledge Disseminate/ distribute knowledge Create knowledge Capture and codify knowledge Group Collaboartion Systems Groupware Intranets Office Automation Systems desktop publishing word processing electronic calendars AI Systems Expert systems Neural Nets Genetic algorithm Fussy Logic data-mining Knowledge Work Systems CAD modelling tools visualization tools

14. K Knowledge Tools - K tools  Encourage data and information to flow more quickly into knowledge  metadata tools or search engines  indexing tools  filtering tools

15. D Decision Tools - D tools  Supply knowledge and information in a format or environment that allow for quicker, better, more effective or more informed decisions  Decision Support System software  communication tools

16. C Collaborative Tools: C Tools  Decision can be better when humans interact easily  client/server  net computer  groupware, such as Lotus Notes

17. Knowledge = Power so share it and it will multiply

18. Cooperation Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Collaboration Book An important distinction Intentions: personal Expectations: of others of self shared

19. core knowledge zone of proximal development gives ability to perform autonomous actions action requires help from colleagues or tutors Learning processes

20. an enlarged core learning has taken place but there is always a new zone of proximal development

21. Group learning Overlapping core knowledge of a group Overlapping zones of a group

22. Cooperation: Cooperation: depends upon a supportive community of actors who agree to help one another in activities aimed at attaining the goals of each person involved. Collaboration Collaboration: on the other hand, depends upon the establishment of a common meaning and language on a task which leads to the community setting a common goal.

23. Reflection  How can the concepts of KM be applied in our classroom practice?  Can schools or classrooms be transformed into learning organizations?  What are the roles of teachers in the knowledge society?

24. References  Lucier, R.E. (1992) Towards a knowledge management environment: a strategic Framework, EDUCOM, Nov-Dec, 24-31.  Abrum, S. (1997) Post Information Age Positioning for Special librarian: is knowledge management the answer?, Information Outlook, June, 18-25.  Broadbent, M. (1998) The phenomenon of knowledge management, Information Outlook, May, 23-36.  DiMattia, S. (1997) Knowledge management: hope, hype, or harbinger? Library Journal, 122(15), 33-35.