1. New policies - challenges for councils, providers and regulation Presentation to: SSRG Annual Workshop 11 April 2005 David Behan CBE Chief Inspector, Commission for Social Care Inspection

2. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo.  Inspect services which provide care.  Assess performance of local councils (star ratings)  Register and inspect regulated services.  Report to Parliament on the state of social care.  Publish special studies. Improvement at the core of everything we do What do we do?

3. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo. Announcement  Criminal Justice*  Local Services*  Education and Children  Social Care and Health* *New Inspectorates  Consultation and Governance Green Paper 19 referencess 5 jobs FUTURE

4. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo.  Choice  Independence  Dignity  Respect  Courtesy  Safety Recognise peoples right to:

5. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo. What people think of services  ‘Stop moving us around’ – care leaver  ‘the best social workers are those with imagination’ – parent of child with disabilities  ‘Train staff on what looking after children really means’ – young person

6. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo.  care providers meeting national minimum standards - from 22% to 45% since NCSC formed  councils with three, two and one stars Now2002 ***13%7% **55%35% *40%50% Improvement

7. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo. Policy developments  Local government – new performance framework  Every child matters  Adult services – Green Paper

8. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo. Commissioning Quality of services affected by:  - policy context,  - commissioning by local authorities and PCTs  - regulation  - market forces

9. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo. Using regulatory information to inform performance assessment  Local area profiles  VFM

10. To change the template look, you must move the green boxed lines to a new position. 1.View 2.Slide Master 3.Make the changes 4.View 5.Normal Do not move the Text Placements, if you do, CTRL Z to undo.  Our remit is to encourage improvement  We will encourage better commissioning  Continue to radically change the regulatory framework Meet the challenge of re-organisation…… Conclusion