1. Review Chapter 8 Collecting Fees

2. Review Physicians must set their fees based on what? Their community Who will establish a fee profile for the physician based on charges averaged over a period of time The insurance company(ex: medicare) If the patient needs to pay a substantial sum out-of-pocket(have a baby, elective surgery, or extensive therapy) and they need to make payment, they may need to sign a? A truth and lending consent How long should a trust and lending form be kept on file? 24 months How many installments should be agreed upon for a trust and lending agreement 4

3. Review This is referred to as the write-it-once system Pegboard What are CPT codes? Current procedural terminology(CPT), these are for procedures codes What are ICD9 codes? International classification of Diseases(ICD9), these are for diagnosis codes

4. Review What are some advantages of credit cards(in the medical office)? Helpful when placing a call to a patient who owes a balance, the monies are generally available to the physician within 24 hours of depositing, convenience A payment, subtracted from existing balance? Credit Professional courtesy discount(write-offs)? Adjustment Transfer from one record to another? Posting All outstanding accounts? Account receivable How often should accounts receivable be recorded? Daily

5. Review What is a daily log? Kept for each patient for charges and no-charge visits A daily log should be kept in what order? In chronologic order This is a computer term for a patient’s account history? Ledger The entries on a daily log are called? Journalizing Can a physician treat your immediate family without charging them? Yes What is this called? Courtesy

6. Review Accounts are considered current if within how many days of the billing date? 30 Billing should be sent out how and when? Daily cycle(so that day goes out together) Collection calls need to made during business hours, if earlier or before, what can happen? You could be held liable for harassment Can you give advise or information out to a patient about billing habits? No this is against the law How would a MA or physician record(on a billing form) if the patient is not being charged for their visit? N/C or no charge