1. PPE Ambassador Training Clare Watters

2. Your Role Open Days and Offer Holder Days –Campus Tours –Drop-In Sessions –Public Speaking Schools Events –Campus Tours –Student Experience –Organising and speaking in sessions –Model United Nations

3. Your Role – By Ambassadors Really nice, but also professional Knowledge of departments, course, university Inspire people to think about their future and high education Share your love of PPE

4. How much do you already know?

5. What do they need to know? Our Ideas: Course – pathways, modules (at the moment), University fun – sports, societies, meeting new people, common room PPE Society – revision classes, mentors, parents, ball, booksale, socials, tour. Careers – uni, faculty, society Pastoral care – SU, senior tutor, advice centre, course, office, student support, health centre Life on campus – accommodation Study Abroad, internships, Warwick in Africa, volunteering

6. Places to include on a campus tour: Library (if you ask the library will let you in to look around ) Students Union Accommodation (if possible, if not a range from outside) Arts Centre Sports Centre Social Sciences (and Ramphal for e.g.s of good lecture/seminar rooms) Edge of Maths and Stats to point to University House (If you have to much time then the edge of Westwood or Lakes) Stop for a chat at the end if you have time to spare

7. Scenarios: Tour groups You are with a tour group who are not behaving! There are stragglers, not everyone is listening and it’s raining! What do you do? Your tour group are very demanding. There are parents asking tough questions at every stop and people who want to see all different areas and you are running out of time. What next?

8. Scenarios: our discussion Plan ahead for the weather. Think of a route which means you can spend time chatting inside Make sure answers to any questions that could be relevant to everyone are relayed to the group. Answer questions as you move to the next stop on your tour. Make sure your group know where you will be visiting and let them know they can ask for other places Speak loudly and clearly and make it clear to the group where you are going next. Let them know there is time for questions at the end Talk to them about their interest and aims

9. Body Language Remember to make eye contact as you are talking to people and include everyone Stand straight, keep your head up and smile. Make sure your body language is ‘open’. Pay attention to everyone, make sure that people know you are listening to them. Speak clearly; try not to speak too quickly or too quietly. Make sure everyone can see you.

10. Working with children Child protection – make sure they stay in a group, never be alone with one child Do not give out your email adress, phone or social media Be aware of your audience: –what might they not already know about the course –Use appropriate language so they can understand – keep it simple –Be aware of their background before you talk about yours Their attention span may not be long, make sure you are aware when your group are flagging

11. Sharing your experiences Be positive and enthusiastic Represent the university as a whole Show your love for PPE Understand your audience Direct people to where they can find answers