1. Electronic Commerce: An Overview John R. Durrett ISQS 6343

2. EC The use of telecommunications technology to facilitate the linkages among the functions of commerce. Design, production, display, acquisition, & distribution Traditionally meant EDI

3. EDI acceptance driven by Information Processing Needs Intra & inter-company data flows direct computer to computer information exchange structured business documents Standardized formats Cost savings, Speed, Error reduction, Security

4. EDI standardization process ¶Company agreement –applications –format –communication link ·EDI software –translate data to/from EDI standard format ¸Begin exchange process

5. General Standards required Standard bodies (ANSI, EDIFACT, Merg) Applications General Business Transaction sets Invoice Payment Order/Remittance Advice Price Sales Catalog Request for Quotation Response to RFQ, etc Transaction set specifications Transmission & Addressing standards

6. EDI Purchase Order GS*PO*612410984*3134346666*8706171232*00223*X ST*850*000123 BEG*00*SA*3655167*00*00*870617*12341234*AC N1*BY*MFG CO N2*ST Simone*MO PER*BD*A. Mittenhaur N1*SF*ABC ENGINES N2*Harmony*VA PO1*1*100.00*EA*290.50*CA*PI*123*VP*1234

7. BEG*00*SA*3655167*00*00*870617*12341234* AC BEG-begin segment 00-transaction purpose SA-po type 36551671-po number 01-release number 00-change order seq. 870617-po date

8. Broader EC boundaries represents expansion of standards Consumer Presentation facilities Information gathering tools Interface & messaging standards Authentication & security framework Transport infrastructure

9. Transport on-line, virtual private networks cable, wireless, ATM, gigabit ethernet CD-ROM, DVD requires standardized network protocols Technology convergence –Telephone, TV, Computer, set top box Politics of the “last mile”

10. Authentication & Security (State of Web Commerce) Ensuring private communications Verification of message content Authentication of server & client Authentication of content author Requires: –symmetric & Asymmetric encryption –secure hashing algorithms –Certificates and Trust Hierarchies

11. Interface & messaging email web The future of client - server –cgi –applets & servlets –CORBA/DCOM telephony

12. Information gathering indexes web searches bots, spiders, brokers, wanders, etc. Collaborative filtering –www.firefly.com information brokerages

13. Consumer presentation Media convergence –multimedia, vrml, video-on-demand more natural communication than EDI targeted to specific audiences –Barnes & Noble on-line –www.Amazon.com Ubiquitous access

14. Social standards privacy legality –digital documents vs. Fax cultural mores bandwidth availability