1. I. Objectives A. Competitive advantage. B. Changing trends. C. Importance of measurement.

2. II. Overview A. Functions of HRM A. Functions of HRM B. HRM is about the people who perform its activities.

3. II. Overview cont... C. Most effective HRM programs 1. Not typical. 2. HR is a major contributor. 2. HR is a major contributor.

4. II. Overview cont... D. Status of HRM is improving. 1. More Professional 2. Bigger budgets 3. Senior management

5. III. HRM Trends A. Trend 1: productivity B. Trend 2: flexibility C. Trend 3: international D. Trend 4: litigation D. Trend 4: litigation E. Trend 5: workforce.

6. IV. HRM Measurement A. The value of HRM functions. B. measurement can reduce cost. C. which HRM practices work.