1. GLOBALIZATION SPREAD OF ECONOMIC INNOVATIONS AROUND THE WORLD AND POLITICAL, LEGAL AND CULTURAL ADJUSTMENTS THAT ACCOMPANY THIS DIFFUSION ASPECTS OF GLOBALIZATION TRADE CAPITAL MOVEMENTS MOVEMENT OF PEOPLE SPREAD OF KNOWLEDGE AND TECHNOLOGY POLITICAL, LEGAL, CULTURAL ADJUSTMENTS MADE BY THE GOVERNMENTS

2. INFORMATION TECHNOLOGIES OFFICE SUPPORT SYSTEMS DATA PROCESSING/TRANSACTION PROCESSING SYSTEMS ENDUSER SYSTEMS

3. E-COMMERCE TYPES OF E-COMMERCE B2B (BUSINESS TO BUSINESS) B2C (BUSINESS TO CONSUMER) C2B (CONSUMER TO BUSINESS) C2C (CONSUMER TO CONSUMER)

4. ADVANTAGES OF E-COMMERCE GREATER ECONOMIES OF SCALE AND SCOPE REMOVAL OF BARRIERS OF TIME REMOVAL OF BARRIERS OF SIZE REMOVAL OF BARRIERS OF DISTANCE REMOVAL OF A NEED FOR PHYSICAL SPACE FOR TRADE ABILITY TO OFFER MASS CUSTOMIZATION ENHANCED MARKET AND CUSTOMER REACH

5. CONCERNS SURROUNDING E-COMMERCE CONCERNS OVER CONFIDENTIALITY IN TRANSIT AUTHENTICATION ISSUES ACCESS CONTROL CONCERNS OVER INTEGRITY OF DATA ABSENCE OF STANDARTS CREATING HESITATION TO MAKE LARGE INVESTMENTS INFRASTRUCTURE COSTS LACK OF POTENTIAL CUSTOMERS TRAINING REQUIREMENTS

6. CHARACTERISTICS OF VIRTUAL ORGANIZATIONS GEOGRAPHICAL DISPERSION OF ORGANIZATIONAL UNITS INFORMATION TECHNOLOGY (IT) LINKING OF PRODUCTION PROCESS

7. BENEFITS OF VIRTUAL ORGANIZATIONS SHARING INFRASTRUCTURE, RISKS AND COSTS SHARING CORE COMPETENCIES GAINING ACCESS TO MARKETS ENABLING SMALL ORGANIZATIONS TO APPEAR VIRTUALLY LARGE HAVING NO TIME CONSTRAINTS CREATING FAVORABLE IMAGE OF AN ORGANIZATION BEING ADAPTABLE, FLEXIBLE

8. TOTAL QUALITY MANAGEMENT (TQM) OVERALL ORGANIZATIONAL COMMITMENT TO ESTABLISHING QUALITY INTO EVERY ACTIVITY WITHIN ORGANIZATIONS THROUGH CONTINUOUS IMPROVEMENT SIGNIFICANT COMPONENTS TO ACCOMPLISH TQM ORGANIZATION-WIDE COMMITMENT CONTINUOUS IMPROVEMENT EMPOWERED EMPLOYEES DYNAMIC LEADERSHIP

9. PRINCIPLES OF TQM CUSTOMER-DEFINED QUALITY AND NEEDS OF CUSTOMERS ARE TOP PRIORITY TOP MANAGEMENT’S DYNAMIC LEADERSHIP FOR QUALITY QUALITY IS THE STRATEGIC ISSUE ORGANIZATIONWIDE RESPONSIBILITY FOR ACHIEVING QUALITY TRAINING AND EDUCATION OF ALL EMPLOYEES ARE IMPORTANT FOR CONTINUOUS IMPROVEMENT

10. INNOVATION MANAGEMENT IS RELATED TO TECHNOLOGY MANAGEMENT AND FOCUSES ON TECHNOLOGY AND ITS DEPLOYMENT. BUT IT GOES FAR BEYOND THE SCOPE OF TECHNOLOGY AND CONTAINS SOCIAL INNOVATIONS PRINCIPLES OF GOOD INNOVATIONS SEARCH FOR THE SUCCESS STORIES STUDY AND ASSESS THE MARKET BE OPEN TO ANY TYPE OF IDEA CREATION INVOLVE AND MOTIVATE INDIVIDUALS AND DEPARTMENTSTO THINK ABOUT INNOVATIONS ENCOURAGE AND TRUST ORIGINAL IDEAS REVIEW THE PROGRESS, SCREEN THE OUTCOMES, ANALYZE THE RISKS