1. Asper School of Business University of Manitoba Systems Analysis & Design Instructor: Bob Travica User interface II Updated: November 2014

2. 3510 Systems Analysis & Design * Bob Travica2 of 10 Outline Practice evaluating user interface Reports as part of user interface

3. 3510 Systems Analysis & Design * Bob Travica3 of 10 Practice evaluating user interface This linked file contains 3 tasks of evaluating userThis linked file interface by using different methods.

4. 3510 Systems Analysis & Design * Bob Travica4 of 10 Reports Frequently used type of output that is important in business Although there is no interaction between user and system (a dialog), reports must be meaningful and easy to use -- must comply with HCI principles Paper and electronic reports

5. 3510 Systems Analysis & Design * Bob Travica5 of 10 Types of reports Detailed (TPS report) Transactions’ details Summary (MIS regular report) Periodic summaries (sales, hiring) Exception (a kind of MIS report) The content addresses deviations from the business as usual (good or bad) Executive (output from DSS) Enterprise-wide, strategic decisions

6. 3510 Systems Analysis & Design * Bob Travica6 of 10 Types of reports (cont.) “Canned report” (previous slide) vs. Ad hoc report (user-generated; use report generators in database systems) Internal report

7. 3510 Systems Analysis & Design * Bob Travica7 of 10 Types of reports - External report Content of RMO shopping cart

8. 3510 Systems Analysis & Design * Bob Travica8 of 10 Types of reports – electronic report Electronic report with drill-down capability; executive users

9. 3510 Systems Analysis & Design * Bob Travica9 of 10 Formatting reports Managers like charts – easy grasp of information

10. 3510 Systems Analysis & Design * Bob Travica10 of 10 Rules for formatting reports Three design principles: 1. What is the objective of the report? Decide on the needed level of detail 2. Who is the intended audience? Use appropriate labels, headings, fonts, charts 3. What is the medium for presentation? Standard stock paper, computer screens, wireless portable devices