1. Ashwin Ravikrishnamoorthy Krishna Prasad Jayanarayanan Martina de la Cruz Nishanth Krothapalli

2.  THE TAX FIRM is an American software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.  Our headquarters is in Houston, TX.  We have been in business since 2000.  We have 500 employees.

3.  Software Sales  Staff should be able to study the software sales per quarter, month, year,  Staff should be able to track sales region, state, city  Executive staff should be able to provide strategic information by studying sales per group.  Executive staff should be able to use various combinations of business dimensions to forecast revenue for projects and sales.

4.  Errors  Staff should be able to study the number of errors per quarter, month and year  Executive Staff should be able to study and provide strategic information about various errors and their resolution.  Staff should be able to study and track errors that have occurred in the past.  Staff should be able to create reports that aid in enhanced error handling  Executive staff should be able to provide strategic information from error reports to improve customer service

5.  fact  sales(date_id, shop_id, customer_id, product_id, amount,quantity)  Error(date_id, product_id,error-code,status,resolution,duration)  Dimensions  Time Dimensions  date (date_id,transaction_date,month_id)  month (month_id,month_name,quarter_id)  quarter (quarter_id,quarter_no,year)  Zone Dimensions  shop (shop_id,shop_name,city_id)  city (city_id,city_name,state_id)  state (state_id,state_name)

6.  Customer Dimensions  customer (customer_id,customer_name,customer_address,cust_type_id)  customer_type (cust_type_id,customer_type_name)  Product dimensions  Product_name (product_id,description,prod_type_id)  Product_type (prod_type_id,product_name)  Error Dimensions  Error_type (err_code,name)

8.  SHOP_DIM  CITY_DIM  STATE_DIM

9.  DATE_DIM  MONTH_DIM  QUATER_DIM

10.  PRODUCT_DIM  PRODUCT_TYPE_DIM

11.  CUSTOMER_DIM  CUSTOMER_TYPE_DIM

12.  ERROR_FACT  SALES_FACT

13.  ERROR_TYPE_DIM

14.  Software sale reports:  Number of software sales per quarter, month, year  Sales per region, state, city  Sales per group (individuals, small businesses, tax specialists)  Error reports:  Number of errors per quarter, month, year  Break-down of errors per product, including resolution  Number of errors per type of error  How long each type of error took to resolve  Types/resolution of errors per region, state, city