1. Leading Fearless Change Mary Lynn Manns, Ph.D.

2. The Project Change strategies acquired from: –discussions with people leading change worldwide –leaders of change throughout history –change theories Strategies documented in the form of patterns –A pattern is a recurring, successful technique –Each pattern has a name Emphasis is on bottom-up change by “powerless leaders” The book: Fearless Change: Patterns for Introducing New Ideas (Addison Wesley Publishing Co., 2005)

3. Categories of the Patterns www.cs.unca.edu/~manns/intropatterns.html Roles Getting things going Events Influence strategies Handling resistance Keeping things going etc. etc. etc.

4. Change is not an event. It is a process. What encourages people to accept a change?

5. The type of change… Bottom-up (versus Top-Down) Change

6. By steady progress…  Test the Waters  Step by Step  Time for Reflection  Small Successes

7. By the leaders of the change and the opinion leaders…  Evangelist  Bridge Builder  Guru on Your Side

8. By being involved and having a say in the change…  Ask for Help  Group Identity  Fear Less  Champion Skeptic

9. By innovations that meet a need…  Personal Touch  Tailor Made

10. By who they are… (Different people accept new ideas at different rates) Do you know these people? This is new so it is cool. (Innovator) This is an interesting idea, but I want to hear more before making a decision. (Early Adopter) I want to see what other people think about the new idea before I make a decision. (Early Majority) I’ll accept the new idea when I have to. (Late Majority) It’s always been done this way … why do we have to introduce anything new? (Laggard)

11. By Successes…  Smell of Success  Hometown Story  External Validation

12. By the opportunity to try out the new idea…  Trial Run  Guru Review

13. Summary  Patterns document recurring, successful strategies  The Fearless Change book contains 48 patterns from successful leaders of change  The book is written for all “powerless leaders” who have a good idea and want to introduce bottom-up changes into their organizations

14. Go out and lead great changes in the world! www.cs.unca.edu/~manns/intropatterns.html Mary Lynn Manns manns@unca.edu Linda Rising linda@lindarising.orgmanns@unca.edulinda@lindarising.org