1. Putting People First update – January 2011 Putting People First

2. Putting People First update – January 2011 Devon’s vision… Our Putting People First overall vision… Our aim is to build strong communities in which everyone can play an active role and take control of their lives. We want to promote independence and choice and provide support and protection to the most vulnerable.

3. Putting People First update – January 2011 Devon’s vision… Our staff must be able to: support independence and well-being support choice and give people a say in the services they receive provide high quality care to people with high levels of need provide services in local communities closer to people’s homes.

4. Putting People First update – January 2011 Devon’s vision… The people we support must be able to: stay healthy and safe in their own home enjoy a good quality of life through access to leisure and social activities make a positive contribution to their community through employment, volunteering and involvement in decision making maintain personal dignity and take control of their lives by exercising choice realise a sufficient income to meet their needs and participate in community life have equality of access to services and protection from discrimination and harm.

5. Putting People First update – January 2011 Why? Changing context: –Demographic pressures –Financial pressures –Changing expectations Changing priorities: –Develop capacity of people in their communities –Universal services; use what’s available to all –Targeted services; focused but not means- tested.

6. Putting People First update – January 2011

7. Population structure in Devon Devon’s population is older than the England average

8. Putting People First update – January 2011 Population comparison Devon’s population is older than the England average and the comparator group

9. Putting People First update – January 2011 Assessments: 18-64 years We assess more Physical and Sensory cases than comparative authorities, but it’s more stable

10. Putting People First update – January 2011 Assessments – Older People We assess more people than the England average and comparator authorities and this is rising This takes into account our age profile as it is per 1000 of the population We are efficient at assessing people, but assess too many and need to be meeting needs in other ways - info/advice, prevention, early intervention and reablement.

11. Putting People First update – January 2011 Working together We consult and discuss Putting People First developments with: Our User led Organisation Fusion, they take part in all the Theme Board meetings Service User and Carer reference group Provider reference group Operational Staff Reference group And will be engaging with the Devon Consortium.

12. Putting People First update – January 2011 Updates from each of the Putting People First (PPF) themes… Progress – January 2011

13. Putting People First update – January 2011 We want people stay healthy and living independently for as long as possible, ensuring people have the choice and control over their own planning and support. www.devon.gov.uk/choice_and_control Choice and Control Theme

14. Putting People First update – January 2011 Market Position Statement launched. Read the statement online: www.devon.gov.uk/market-position-statement Framework Agreements We are planning to change the way services are purchased and the arrangements for contracting with suppliers. Keep checking the website for updates: www.devon.gov.uk/providerengagement Market Shaping

15. Putting People First update – January 2011 Key messages on Framework Agreements for Community Based Support and Personal Care are online: www.devon.gov.uk/providerengagement Provider Engagement

16. Putting People First update – January 2011 “ Direct Payments allow you to be more creative about the kind of things you purchase with your Personal Budget. For example, you could attend an adult learning course or a social club rather than a traditional day care centre.” Direct Payments

17. Putting People First update – January 2011 A factsheet Personal Budgets (FS7) contains more information about this new way of workingfactsheet www.devon.gov.uk/factsheets Answers to frequently asked questions are online: www.devon.gov.uk/ppf_faqs Personal Budgets

18. Putting People First update – January 2011 Sandra, 26, from Tiverton is disabled with two young children under three years old. Her personal budget includes seven hours support from an enabler to help her to get her children up, dressed and ready for the day, do some housework and push their buggy to nursery. She is also getting a one-off ‘direct payment’ to buy a computer and have a phone- line installed so that she can do her shopping online. Personal Budgets

19. Putting People First update – January 2011 “ On my support plan I put down things I couldn’t do, but I had to do that to identify what I had to change. It is something to go through that gives me a better outcome. My support plan gives me my four hours of enabling. I like to use that to get out and about in town.” Simon from Mid Devon Simon has flexibility now

20. Putting People First update – January 2011 The consultation is now closed: www.devon.gov.uk/2010chargingpolicy We are offering Personal Budgets to eligible people, following an assessment. Charging Policy

21. Putting People First update – January 2011 Transport, leisure and education as well as information, advice and advocacy www.devon.gov.uk/universal_services Universal Services Theme

22. Putting People First update – January 2011 New leaflet 1 ‘Social Care for Adults’ Factsheets are available now with added information on personal budgets and other changes to the way we work: www.devon.gov.uk/factsheets Care Direct now take all adult calls. Public Information Strategy

23. Putting People First update – January 2011 Care Direct

24. Putting People First update – January 2011 The company called Open Objects have the contract for a web-based local information system – currently the public-facing Community Directory. The aim is to have the system in place by April 2011. www.devonline.gov.uk/community We are also working with Libraries and Adult & Community Services to promote a social care presence. Online Community Directory

25. Putting People First update – January 2011 Helping people early enough and in the right way, so that they stay healthy, recover quickly and maintain their Independence. www.devon.gov.uk/early_intervention_and_prevention Early Intervention & Prevention Theme

26. Putting People First update – January 2011 “The reablement worker encouraged me to do it for myself, she watched to see how I managed, let me do what I could and helped with the things I couldn’t. It’s different to homecare that went on before... we interact much more together.” Social Care Reablement

27. Putting People First update – January 2011 50+ retailers across the county Prescriptions for simple equipment are being issued across Devon. Look out for the ‘Trusted Provider’ logo in shops! Map on next slide… Community Equipment

28. Putting People First update – January 2011 Devon’s vision…

29. Putting People First update – January 2011 Staff should ‘Be aware – think Telecare’ when offering any care. Examples could include bed sensors and movement sensors. Telecare is an alternative to ‘traditional care services’ providing independence at home. Telecare

30. Putting People First update – January 2011 Care homes transfer to be extended There was a high level of interest from the private and voluntary sector. Nineteen organisations passed the pre-qualifying stage, but this did not result in any formal bids being received by the Council. We are therefore currently reviewing the transfer process and further information will be available soon www.devon.gov.uk/ext_res_care_services Residential Care Transfer

31. Putting People First update – January 2011 Making sure everyone has the opportunity to be part of a community and experience the friendships and care that can come from families, friends and neighbours and community groups. www.devon.gov.uk/social_capital Social Capital

32. Putting People First update – January 2011 We have developed a Joint Engagement Strategy which has been jointly developed by Devon County Council Adult & Community Services, Children and Young People Services and NHS Devon in partnership with LINk Devon, Fusion and Young Devon. Find it online: www.devon.gov.uk/have-your-say Joint Engagement

33. Putting People First update – January 2011 Contact us For further information, or to talk to someone about our services, just call Care Direct 0845 1551 007. More information on how Devon is working to put people first can also be found on our website: www.devon.gov.uk/puttingpeoplefirst