1. Emergency Access Initiative and DOCLINE Update Medical Library Association 2010 Washington, DC Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health Department of Health & Human Services

2. Agenda Emergency Access Initiative DOCLINE today Recent enhancements Changes currently in progress Upcoming plans

3. Emergency Access Initiative (EAI) Collaborative partnership between NLM, NN/LM and participating publishers to provide free access to full-text articles from 300+ biomedical serial titles and select reference books to healthcare professionals and libraries affected by disasters in the United States

4. Activation for Haiti Activation period: January 25 – March 19 220 journals 69 monographs Visitors: 2,835  Returned more than once: 554 Visits: 4,743 Page views: 88,473 Hits: 217,105

5. EAI Editorial Committee Suzetta Burroughs, University of Miami Becky Lyon, NLM Ethel Madden, Ochsner Clinic Foundation Mary Moore, University of Miami Kimberly Parker, WHO Nancy Roderer, Johns Hopkins Welch Medical Library, Chair Angela Ruffin, NLM Mary Ryan, University of Arkansas for Medical Sciences Library Rebecca Satterthwaite, CDC

6. EAI Participating Publishers American Academy of Pediatrics American Association for the Advancement of Science American College of Physicians American Society of Health- Systems Pharmacists ASM Press B.C. Decker BMJ EBSCO Elsevier F.A. Davis Mary Ann Liebert Massachusetts Medical Society McGraw-Hill Merck Publishing Oxford University Press People’s Medical Publishing House Springer University of Chicago Press Wiley Wolters Kluwer

7. DOCLINE

8. DOCLINE Today 3,018 libraries participating Over 1.6 million serial holdings records  1.24 million print  324,000+ e-journals (20.3%) 1.86 million ILL Requests in FY09 Fill Rate is 93.1% Average number of routes is 1.28

9. ILL Requests 39% decline since 2002

10. Loansome Doc Requests 56.7% decline since 2002

11. Network Delivery Methods

12. 12 Individual Article Use Article used once 72.1% 944,611 articles used to fill 1.5 million requests > 100 29 articles

13. Comparison of Articles Supplied # Times Article Supplied 1992200520072009 176% 954,652 73% 1,039,987 71% 724,955 72.1% 681,024 212% 152,821 15% 204,971 16% 167,175 15.8% 149,350 3-59% 107,802 9% 130,445 10% 103,806 9.5% 90,102 6-102% 31,844 2% 29,499 2% 22,606 2% 18,955 More than 101% 12,518 1% 8,124 1% 6,277 0.5% 5,140

14. Articles Filled by Publication Year 20 years 89.2% Pre-1960 14,676 requests Pre-1960 14,676 requests

15. How many unique journals were needed to fill 1.5 million requests?

16. DOCLINE 4.0 – Serial Holdings Simplified title searching Added acquisitions status search filter Removed retrieval limits on search results Ability to list all of your own holdings for systematic review and updating Updated title and holdings display Improved navigation Improved holdings editing

17. Show All My Holdings

18. All My Holdings Results

19. Edit Holdings

20. Coming Soon… DOCLINE 4.5 Requests module updating Improved screen layout Improved workflow Enhancements

21. DOCLINE 4.5 Enhancements Warning message of possible duplicate order Warning message of erratum Quick order – FINISH NOW! Do not route to Request fulfillment from specific physical format Transactions available for 150 days Odyssey as delivery method Improved date searching of requests Ability to search by patron name Contact library

22. Borrow

24. We’re Still Thinking About … Where have the requests gone?  Are our users getting the literature they need? ILL licensing restrictions Diverging journal content Updating of serial holdings data

25. DOCLINE Users Group Meeting Monday, May 24 th 4:00 pm – 5:00 pm Lincoln West

26. Talk With DOCLINE Team NLM Booth  Monday, 10am - 12pm  Tuesday, 10am – 12pm Contact Us

27. Visit us at the NLM Booth Thank You