1. Jill is a single mother with two young kids living in the Capitol Hill district of DC.

2. Because she has a full time job and is a single parent, she doesn’t have a lot of time to take care of chores around the house.

3. DC just had a huge snowstorm and Jill doesn’t have a snow blower to clear her driveway.

4. Jill logs onto a website NeighborShare that connects individuals who have specific needs to people in their neighborhood that can help them, and asks for help in clearing her driveway.

5. A text message alert is sent to the 4 people who had signed up for snow removal in her neighborhood.

6. Nathan, who lives down the street and is sitting at home reading a book, receives a text message alerting him of Jill’s need, and accepts her request.

7. Nathan’s acceptance is communicated to the other 4 NeighborhoodSharers. Accepted!

8. Nathan clears Jill’s driveway within the hour so Jill can get to the grocery store.

9. Before she leaves for the store, Jill goes back onto NeighborShare, posts a blog about Nathan’s help and sends Nathan a High-Five thank you gift for his kindness.