1. Interviewing Techniques April 3rd Workshop Training

2. Planning the Interview Research background info and details Identify your goals Plan your questions Request the interview

3. Conducting the Interview Start with ice-breakers and easy questions Ask open-ended questions(not yes/no) Keep questions brief and one topic per question Use eye contact Ask follow-up questions Thank and end on a “good note”

4. Taking Notes Don’t forget to take notes! Develop a shorthand Don’t be afraid to ask to repeat quotes CONCENTRATE Use pauses to let yourself catch up Write down what you see and feel Verify vital info, spellings and facts

5. If you use a tape recorder… Practice at home before interview Check batteries and tapes Get permission Don’t look at tape recorder during interview Set counter to “000” TAKE NOTES ANYWAY

6. After the Interview Immediately after interview, read notes Fill in incomplete thoughts and sentences Write down your feelings and perceptions about what you heard and saw Mark areas that need more information Mark great quotes Send thank you email to interviewee and ask for further info if necessary