1. UTA/ARRI

2. Enterprise Engineering for The Agile Enterprise Don Liles The University of Texas at Arlington

3. UTA/ARRI Purpose To discuss part of the work that we have been doing here at ARRI over several years in the area of enterprise engineering

4. UTA/ARRI Agenda Definitions The Enterprise Engineering View Modeling Design and Transformation Implementation Strategic and Economic Justification Conclusion

5. UTA/ARRI Definitions: Agility The ability of an enterprise to respond to unanticipated changes in the environment The ability of an enterprise to respond to a wide array of anticipated changes in the environment The ability of an enterprise to change … to rapidly reconfigure itself

6. UTA/ARRI Definitions: Enterprise... a system engineered to accomplish organizational goals... An Enterprise is a complex system of cultural, process, and technology components that interact to accomplish organizational goals. Enterprise

7. UTA/ARRI How do we design and transform the complex system that we call the Enterprise?... leads to the development of a body of knowledge, principles, and practices having to do with the analysis, design, implementation, and operation of the Enterprise... Enterprise Engineering Assumptions Complexity is fundamental to the nature of the Enterprise. The Enterprise is a system that can be engineered. Engineering rigor is required. Definition: Enterprise Engineering

8. UTA/ARRI The Enterprise Engineering View An Enterprise is a complex system of cultural, process, and technology components that interact to accomplish organizational goals. A System that CAN be engineered! Engineered to be agile …

9. UTA/ARRI “What Do Engineers Do? ” Build Models of Systems Analyze and Manipulate Models “Discover” and Develop New Designs Implement Designs The Enterprise Engineering View

10. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Enterprise Engineering

11. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Enterprise Engineering

12. UTA/ARRI Enterprise Theory... a system engineered to accomplish organizational goals... An Enterprise is a complex system of cultural, process, and technology components that interact to accomplish organizational goals. Enterprise

13. UTA/ARRI Enterprise Theory Fundamental Processes Research has suggested that enterprise processes naturally fall into three categories. Category 1 processes transform external constraints into an internal constraint structure that might be expressed as a system of objectives, policies, and procedures. Category 2 processes acquire and make ready the resources used by the enterprise. Category 3 processes (design, marketing, manufacturing, distribution) transform the family of inputs into desired enterprise results or outputs.

14. UTA/ARRI The Enterprise is a system that has certain basic processes. Enterprise Theory Fundamental Processes

15. UTA/ARRI Enterprise Theory Agile/Virtual Enterprise... rapidly assembling core capabilities so as to optimize the system

16. UTA/ARRI Integration of Internal and External Processes Enterprise Theory Agile/Virtual Enterprise

17. UTA/ARRI Enterprise Theory Multiple Enterprises Adds Complexity

18. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Enterprise Engineering

19. UTA/ARRI Modeling Organizational View Activity View Resource View Business Rule View Process View Activity:Functions performed by enterprise (what is done) Process :Time sequenced set of processes (how it is done) Organizational:How the enterprise organizes itself Business Rule:Defines the entities managed by the enterprise and the rules governing their relationships Resource:Details the resources managed by the enterprise

20. UTA/ARRI Activity View “Organic View”

21. UTA/ARRI "Activity" "INPUT" "CONSTRAINT" “RESOURCE" "OUTPUT" Make Part Raw Materials Tools Fabricated Part Work Order BlueprintSchedule Scrap Machines Building an Activity Model

22. UTA/ARRI Determine Purpose, Viewpoint and Scope Generate Data List Generate Activity List Draw Top Level Diagram Decompose the Top Level Diagram using the Author Reader Cycle Continue Decomposition Until Desired Level of Detail is Reached Finish and Publish the Model Building an Activity Model

23. UTA/ARRI Kits Step 1 Kits with Reactions from Author Step 3 Kits with Comments from Readers Step 2 Author Readers The Author Reader Cycle Building an Activity Model

24. UTA/ARRI Process View Student Undergraduate Advisor Admin Start Request Advising Packet Review Status and Prepare List of Proposed Courses Make Appointment with Advisor Meet with Advisor Enroll Advise Student and Complete Advising Packet Prepare and Deliver Advising Packet Release for Enrollment and Copy Packet for Student and Files File Packet and Update Student Record Electronic Record of Enrollment

25. UTA/ARRI A time sequenced set of actions Constraints Resources InputsOutputs Building a Process Model A process transforms input into output, uses resources, operates within constraints, and is measured in terms of fitness for use, time, and cost.

26. UTA/ARRI Business Rule View If “X” then “Y” Constraints Resources InputsOutputs

27. UTA/ARRI Resource View What are the people and technology resources needed to accomplish enterprise objectives? Activities Resources

28. UTA/ARRI Organizational View Direction, Resources Information, Results The Organization is how we deploy “constraints”. Who owns what resource?

29. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Enterprise Engineering

30. UTA/ARRI Enterprise Vision and Strategies People Technology Enterprise Processes... a system of people, processes, and technology engineered to accomplish organizational goals The Enterprise Engineering View

31. UTA/ARRI Transformation Enterprise Vision Technology Strategy Process Improvement Strategy Cultural Change Strategy Internal and External Environment Constrains and Enables Transforming the Enterprise The Enterprise Engineering View

32. UTA/ARRI Develop Technology Solutions Integrate & Improve Enterprise Create Desired Culture Develop Vision & Strategy A Plan for Transformation A Design Guide Enterprise Transformation

33. UTA/ARRI Corporate Culture Strategic Goals Enterprise Processes Technology The Enterprise Corporate Culture Strategic Goals Enterprise Processes Technology The Enterprise The Enterprise Excellence Methodology A Comprehensive Enterprise Engineering Methodology Enterprise Transformation

34. UTA/ARRI Strategic Goals A coherent vision with supporting strategies provide the guiding principles for engineering and operating the enterprise. Develop Vision & Strategy

35. UTA/ARRI Vision is a concrete statement which defines a desired future condition of what the organization aspires to become. Strategies are the resource consuming activities which define how the organization will move toward the vision. Build Commitment Develop Strategic Purpose Develop & Deploy Integrated Transformation Plan Assess Environment Develop Vision & Strategy

36. UTA/ARRI Corporate Culture “The way we do it around here” must be aligned with the vision of the company. Create Desired Culture

37. UTA/ARRI A corporate culture can be described as "the way we think, talk, work and act.” It is supported by management practices, structure, symbols, and rituals of the organization. The goal of cultural change is to move the whole organization into alignment with strategy. Sell Vision, Plan, and Expectations Align Administrative Systems Build & Align Leadership Align Social Interaction Improve & Involve People Improve Communication & Trust Create Desired Culture

38. UTA/ARRI Enterprise Processes The Enterprise and its processes must be made fundamentally better to compete in today’s world. Integrate & Improve Enterprise

39. UTA/ARRI Enterprise improvement and integration continuously reduces the cost and increases the value of the enterprise processes and products to better meet the changing needs of the customer. A passion for doing things better, faster, cheaper. Understand the Customer Understand & Improve the Product Understand & Improve the Process Design & Implement Effective Controls Integrate & Improve Enterprise

40. UTA/ARRI Integrate & Improve Enterprise Enterprise Processes Understand the Customer Understand & Improve the Product Understand & Improve the Process Design & Implement Effective Controls Bound processes and identify relationships Document and analyze process Design improved process Implement improved process

41. UTA/ARRI Technology Enabling technology must be consistent with the vision and must only be used to solve real problems. Develop Technology Solutions

42. UTA/ARRI Technology solutions are developed to accomplish defined needs in support of higher level business plans and strategies. Understand Needs Develop Decision Criteria Develop Alternative Solutions Develop & Deploy Solution Evaluate Alternatives & Select Solutions Develop Technology Solutions

43. UTA/ARRI Enterprise Processes Corporate Culture Strategic Goals Technology The Enterprise Putting it Together A system of people, processes and technology designed to accomplish organizational goals Enterprise Transformation

44. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Enterprise Engineering

45. UTA/ARRI Justification Methodology Identify System Impact Identify System Impact Identify Transition Impact Identify Transition Impact Estimate Costs and Benefits Estimate Costs and Benefits Audit Decision Perform Decision Analysis Perform Decision Analysis A Comprehensive Approach Integrates Financial and Strategic Considerations

46. UTA/ARRI Justification Methodology Design Alternative 3 Decision A Decision B Design Alternative 2 Decision A Decision B Design Alternative 1 Decision A Decision B Enterprise A Enterprise B Enterprise C Define Design Alternatives Model Impact on Enterprise Analyze Impact Evaluate Impact

47. UTA/ARRI Justification Methodology Define Design Alternatives Analyze Impact Evaluate Impact Simulation Activity Based Costing Statistics QFD Multi-Attribute Evaluation (UTA developed) Model Impact Activity Modeling Process Modeling Flow Charts Layouts Next Generation Technology

48. UTA/ARRI Conclusion... a system engineered to accomplish organizational goals... An Enterprise is a complex system of cultural, process, and technology components that interact to accomplish organizational goals. Enterprise

49. UTA/ARRI Methods of Representation and Modeling The Enterprise is a system that can be engineered...... using a set of Enterprise Engineering Principles and Practices. Methods for Analysis and Design Methods for Implementation Enterprise Theory Conclusion

50. UTA/ARRI Transformation Enterprise Vision Technology Strategy Process Improvement Strategy Cultural Change Strategy Internal and External Environment Constrains and Enables Transforming the Enterprise Conclusion

51. UTA/ARRI