1. Luca Argentiero lucaa@microsoft.com Technical Specialist Microsoft Schweiz GmbH Office365 – Die nächste Generation von Produktivitätstools in der Cloud

2. Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

3. Technologies Included in Microsoft Office 365 Store your important documents, and share expertise using personal My Sites Share documents, task lists, and schedules to keep business units in sync using team sites Work effortlessly with partners and customers by creating sites to share information securely 10GB per tenant + 500 MB per user 25GB Mailbox Outlook and Outlook Web App Premium antivirus/anti-spam (Forefront) Shared calendars, contacts, and tasks Mobile email for most mobile devices including BlackBerry, iPhone, Nokia, Windows Phone Email archiving and compliance capabilities Instant messaging and presence PC-to-PC audio and video calling Click-to-communicate from Outlook, SharePoint, and other Office Applications Online meetings with PC-audio, video conferencing and screen sharing Single click meeting creation and join from Outlook Calendar integration with Outlook and Exchange Flexible service offering with pay-as-you-go, per-user licensing The complete Office experience with services integration in Office 365 Simplified user set-up to preconfigure services Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Single user interface to purchase, administer and user with role-based access control | Single sign-on with on-premises Active Directory ® | 99.9% financially backed SLA | 24x7 IT Pro Support | Regional data centers in multiple locations CONTROL AND EFFICIENCY

4. Protection and Compliance Premium Anti-Spam and Antivirus Protection High-accuracy spam filtering Multiple virus-scanning engines Included with Office 365 subscription Admin center provides advanced policy rules and reporting External

5. World-Class Data Centers and Infrastructure

7. Office 365 Service-Level Agreement Monthly Uptime Percentage Financially-backed, 99.9-percent service uptime service-level agreement (SLA) Offered per customer, per month Scheduled downtime of less than 10 hours per calendar year is not considered downtime for SLA purposes Less than 99.9 percent Less than 99 percent Less than 95 percent Service Credit 25 percent of monthly fee 50 percent of monthly fee 100 percent of monthly fee *See Service Level Descriptions for each service for definitions and clarifications, including uptime formula

8. Office 365 Disaster Recovery and Data Retention Data in Office 365 is backed up to disc at regular intervals within the primary data center.* Data is backed up to the secondary data center at regular intervals.* In the event of a catastrophic event, Office 365 will failover to the secondary data center. Recovery Time Objective (RTO): How soon will the service be operational? Recovery Point Objective (RPO): How much data might be lost? *See Service Level Descriptions for each service for definitions and clarifications, including uptime formula ServiceData RetentionRTORPO Exchange OnlineDeleted Item Recovery = 14 days Deleted Mailbox Recovery = 30 Days 4 Hours2 Hours Microsoft SharePoint ® Online Deleted Item Recovery = 30 days24 Hours12 Hours Microsoft Lync™ OnlineN/A72 Hours24 Hours

9. 24x7 Support Provided by Microsoft

10. Office 365 Demo A Look at the Office 365 Portal

11. Office 365 Desktop Setup Updates client PCs with Windows and Office products to work with Office 365 Services. Uses Microsoft Windows Server ® Update Services and Windows Update to detect, download, and install updates. Installs only updates that are required to connect to and use services. Configures clients for subscribed services. Run on demand by end users with minimal system footprint. Local administrators give permission to install. Supports IT administrator deployment (elevated privileges).

12. Licensing and Versions

13. Office 365 for small businesses Office 365 for small business includes  Exchange Email, Calendar & Contacts  25 GB Mailbox  ActiveSync Mobile Support  SharePoint Team Sites 1  Office Web Apps  Online Access databases  Lync Rich Client 2  Online meetings 2/3  Desktop Sharing  Self-Help and Community Support KEY CAPABILITIES 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 no Audio 3 Online meetings limited to 50 participants. 1-25 users (max of 50 allowed) No IT needed Easy to try out Simple and easy to use Works with Microsoft Office Financially-backed 99.9% uptime guarantee

14. User Segments: Right Features for the Right Users User Segment Offers: Plan K Family 500 MB mailbox Outlook Web App only POP support Messaging, calendar, contacts Forefront antivirus & anti-spam SharePoint Access (0MB storage) Site search capabilities Office Web Apps Rich feature offering that meets a user’s full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today User Segment Offers: Plan E Family 25GB mailbox 500MB SharePoint storage Client Connectivity Mobility OCS Capabilities Exchange & SharePoint capabilities Office Professional Plus On-premises access rights Key Differentiators

15. Information Worker Plans Plan K1 Plan K2 Plan E1 Plan E2 Plan E3 Plan E4

16. New Flexible Purchase Options Monthly or annual billing options Buy only what you need and scale up or down as needed Note: Plans E1 and K1 are equal to current BPOS offers, some new Office 365 features may require additional plan purchase.

17. How to authenticate

18. Authentication Options with Office 365 Microsoft Online IDsFederated IDs (New)

19. Identity Options Comparison 1. Microsoft Online IDs2. Microsoft Online IDs + DirSync 3. Federated IDs + DirSync

20. Identity Architecture: Identity Options Microsoft Online IDs Microsoft Online IDs + DirSync Federated IDs + DirSync On premises AD Microsoft Online Directory Sync Identity platform Provisioning platform Provisioning platform Lync Online SharePoint ® Online Exchange Online Active Directory Federation Server 2.0 Trust Admin Portal Federation Gateway Directory Store Authentication platform Microsoft Online Services Online ID

21. Dirsync (Directory Synchronization)

22. Directory Synchronization Manages online users in Active Directory Eliminates the need to manage users and groups in two places Powers unified global address list Simplifies user provisioning Enables rich coexistence scenarios Designed for single-forest topologies Customer’s Active Directory is the replication master DirSync tool runs on local server

23. Small CompanySmall to Medium-Sized Company Long-Term Coexistence

24. DirSync Installation Details Microsoft.NET Framework 3.5 (reboot) and Microsoft Windows PowerShell™ v1.0 (no reboot) Not a domain controller Domain-joined machine DirSync can synchronize from source forests running the following versions of Windows Server: Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 Microsoft Windows Server 2003 Microsoft Windows Server 2000 Microsoft SQL Server ® 2008 R2 Express Microsoft Identity Lifecycle Manager 2007 (version created specifically for Microsoft Online) No customer purchase beyond providing a server Microsoft Windows Server 2008 x86 Microsoft Windows Server 2003 SP2 x86 Supported Operating SystemsPrerequisites Source Forest SynchronizationSingle file download

25. Demo DirSync

26. AD Federation

27. Federated ID Benefits Users don’t need to remember separate cloud passwords. Administrators can retain existing domain security policies. Supports multi-factor authentication for Outlook Web App. Allows administrators to block user access outside the corporate network. Requires corporate infrastructure. Users are authenticated by local Active Directory Federation Services server. No Microsoft Outlook ® sign-in tool is required. Active Directory Federation Services 2.0

28. Active Directory Federation Services 2.0 Deployment Options Single-server configuration Active Directory Federation Services 2.0 server farm and load balancer Active Directory Federation Services 2.0 proxy server (offsite users) Enterprise DMZ AD FS 2.0 Server Proxy AD FS 2.0 Server Proxy Internal user Active Directory Active Directory AD FS 2.0 Server Proxy AD FS 2.0 Server Proxy

29. Customer Active Directory Structures Matching Domains Internal domains and external domains are the same (for example, contoso.com). Sub Domain Internal domains are sub-domains of external domains (for example, corp.contoso.com). Local Domain Internal domains are not publicly registered (for example, contoso.local). Multiple Distinct Login Domains Users are given mixed domains for logon User Principal Names (UPN). For example, some users may log on with the domain contoso.com, and other users may log on with the domain fabrikam.com; both groups of users will be in the same Active Directory forest. Multiple Forests Not currently supported

30. Active Directory Considerations Matching domain No special requirements Sub-Domain Domains must be registered in order (that is, primary domains then sub- domains). Local Domain Domains cannot be registered and cannot be used for federation. All users must receive new UPN. Multiple distinct domains Registering multiple distinct domains requires deployment of separate Active Directory Federation Services 2.0 servers per distinct domain.

31. Federated Identity Requirements Single Forest Active Directory Active Directory directory synchronization (DirSync) Server Part of the domain, but not a Domain Controller Microsoft Windows Server ® 2008 or Windows Server 2003 SP2 Active Directory Federation Services 2.0 server Windows Server 2008 for Active Directory Federation Services server Active Directory 2008 or Active Directory 2003 Load-balanced servers for high availability Active Directory Federation Services Proxy server for offsite users Service Connector installed on workstations Certificate from trusted Certificate Authority (CA)

32. General Rules Each user must have a UPN. UPNs must match a validated domain in Office 365. Users need to understand that they must use UPN to log on to Office 365.

33. Tools and Docs Service Description for each Service (beta): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c 6ecc6c-64f5-490a-bca3-8835c9a4a2ea Deployment Guide (beta): http://community.office365.com/en-us/f/183/p/1541/5095.aspx Deployment Readiness Tool (beta): http://community.office365.com/en- us/f/183/p/2285/8155.aspx#8155

35. Exchange Full Fidelity featureWrite Back To attribute Filtering Coexistence provides on-premises filtering cloud safe/blocked sender data. SafeSendersHash BlockedSendersHash SafeRecipientHash Cloud Archive allows customers to archive mail in the Microsoft Online cloud. msExchArchiveStatus Enable Mailbox offboards cloud mailboxes on premises. ProxyAddresses (LegacyExchangeDN (cloud LegDn) as X500) Enable UM/cloud voice mail is a new attribute that is used only for Exchange Unified Messaging–Microsoft Lync Server 2010 integration to indicate to on-premises Lync Server 2010 that the user has voice mail in the cloud. cloudmsExchUCVoiceMailSettings

36. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.