1. Office of Risk Management Annual Conference ORM/Sedgwick Loss Prevention 2016

2. Office of Risk Management Annual Conference Andrew Kovacs, MBA, CWCP Risk Services Team Lead Sedgwick

3. Office of Risk Management Annual Conference Overview  Risk Services  Loss Prevention Program  Resources  Video Library  Consultants

4. Office of Risk Management Annual Conference Sedgwick Loss Prevention  Services we provide:  Full Audits – every 3 years  Scope  Purpose  Findings and Results  Compliance Reviews – conducted in between Full Audit years  Scope  Purpose  Findings and Results

5. Office of Risk Management Annual Conference TOP 10 Full Audit Essential Recommendations FY 2013-2014  Periodic Sexual Harassment Workplace Awareness/Training – 30.23%  Hazard Communication Training New Label Elements – 16.86%  Initial Hazard Communication Employee Training – 15.70%  Safety Meetings – 12.79%  Periodic Hazard Communication Employee Training – 12.79%  Periodic Drug-Free Workplace Awareness/Training – 12.21%  ORM Loss Prevention Training – 11.05%  Distribute Safety Rules – 11.05%  Annual Fire Drills – 10.47%  Safety Inspections – 10.47%

6. Office of Risk Management Annual Conference TOP 10 Compliance Review Essential Recommendations FY 2013-2014  Periodic Sexual Harassment Workplace Awareness/Training – 15.14%  Fleet Inspections – 12.68%  Distribute Safety Rules – 11.62%  Safety Inspections – 10.56%  Safety Meetings – 8.80%  Approved List of Drivers – 8.45%  Safety Meeting Attendance – 7.39%  Present Safety Responsibilities to Employees – 6.69%  DA 2054 Forms – 6.69%  Initial Code of Governmental Ethics Awareness/Training – 5.98%

7. Office of Risk Management Annual Conference Top 10 Full Audit Findings  1.2.4.4 Is the agency conducting mandatory, documented awareness/training on Sexual Harassment annually?  Periodic Sexual Harassment Workplace Awareness/Training – 30.23%  1.8.1.1.1.12 Is the agency conducting appropriate documented employee training on hazard communication with regard to the new label elements and safety data sheet formats now required of all hazardous materials manufacturers?  Hazard Communication Training New Label Elements – 16.86%

8. Office of Risk Management Annual Conference Top 10 Full Audit Findings (Continued)  1.8.1.1.1.7 Is the agency conducting appropriate documented employee training on hazard communication within 30 days of hire?  Initial Hazard Communication Employee Training – 15.70%  1.2.2.2 CLASS B: Did the agency meet the 75% attendance requirement at every meeting during the audit period?  Safety Meetings – 12.79%  1.8.1.1.1.8 Is the agency conducting appropriate documented employee training on hazard communication at least annually?  Periodic Hazard Communication Employee Training – 12.79%

9. Office of Risk Management Annual Conference Top 10 Full Audit Findings (Continued)  1.2.4.2 Is the agency conducting mandatory, documented awareness/training on a Drug-Free Workplace at least once every 5 years?  Periodic Drug-Free Workplace Awareness/Training – 12.21%  1.2.8 Has the agency's loss prevention coordinator and/or representatives attended documented training at least once every five (5) years on the ORM Loss Prevention Program?  ORM Loss Prevention Training – 11.05%

10. Office of Risk Management Annual Conference Top 10 Full Audit Findings (Continued)  1.1.3.1 Have these rules been distributed (via safety meetings, postings, etc.) to all employees and such action documented?  Distribute Safety Rules – 11.05%  1.7.2 Are fire drills conducted at least once every 12 months (including space leased/outside of your agency's control)?  Annual Fire Drills – 10.47%  1.3.2.3 Class B: What percentage of documented inspections were conducted during the most recently completed audit/Compliance Review period?  Safety Inspections – 10.47%

11. Office of Risk Management Annual Conference Top 10 Compliance Review Findings  1.2.4.4 Is the agency conducting mandatory, documented awareness/training on Sexual Harassment annually?  Periodic Sexual Harassment Workplace Awareness/Training – 15.14%  2.2.1.3 What percentage of your fleet was inspected?  Fleet Inspections – 12.68%  1.1.3.1 Have these rules been distributed (via safety meetings, postings, etc.) to all employees and such action documented?  Distribute Safety Rules – 11.62%

12. Office of Risk Management Annual Conference Top 10 Compliance Review Findings (Continued)  1.3.2.3 Class B: What percentage of documented inspections were conducted during the most recently completed audit/Compliance Review period?  Safety Inspections – 10.56%  1.2.2.1 CLASS B: How many documented safety meetings have been conducted at this agency during the most recently completed audit/Compliance Review period?  Safety Meetings – 8.80%  2.4.1 Is there a signed and dated list of approved or unapproved drivers verified by the Official Driving Record (ODR) forms?  Approved List of Drivers – 8.45%

13. Office of Risk Management Annual Conference Top 10 Compliance Review Findings (Continued)  1.2.2.2 CLASS B: Did the agency meet the 75% attendance requirement at every meeting during the audit period?  Safety Meeting Attendance – 7.39%  1.1.2.1 Have documented safety responsibilities been presented to all new employees initially during orientation and/or upon assignment to a position with different/additional safety responsibilities?  Present Safety Responsibilities to Employees – 6.69%  2.4.2 Are Driver Authorization forms (DA 2054 or other form), that have been signed and dated annually, available for review?  DA 2054 Forms – 6.69%

14. Office of Risk Management Annual Conference Top 10 Compliance Review Findings (Continued)  1.2.4.5 Is the agency conducting mandatory, documented awareness/training on the Code of Governmental Ethics within 90 days of hire?  Initial Code of Governmental Ethics Awareness/Training – 5.98%

15. Office of Risk Management Annual Conference In-Common Top 10 Findings  1.2.4.4 Is the agency conducting mandatory, documented awareness/training on Sexual Harassment annually?  Periodic Sexual Harassment Workplace Awareness/Training – Full Audit 30.23%; Compliance Review 15.14%  1.2.2.2 CLASS B: Did the agency meet the 75% attendance requirement at every meeting during the audit period?  Safety Meetings – Full Audit 12.79%; Compliance Review 8.80%  1.1.3.1 Have these rules been distributed (via safety meetings, postings, etc.) to all employees and such action documented?  Distribute Safety Rules – Full Audit 11.05%; Compliance Review 11.62%

16. Office of Risk Management Annual Conference  1.3.2.3 Class B: What percentage of documented inspections were conducted during the most recently completed audit/Compliance Review period?  Safety Inspections – Full Audit 10.47%; Compliance Review 10.56% In-Common Top 10 Findings (Continued)

17. Office of Risk Management Annual Conference Loss Prevention Audit System (LPAS)

18. Office of Risk Management Annual Conference Loss Prevention Audit System (LPAS)

19. Office of Risk Management Annual Conference Loss Prevention Audit System (LPAS)

20. Office of Risk Management Annual Conference SEDGWICK LOSS PREVENTION  Services we provide:  Property Appraisals/Valuations  New Appraisals – Newly built or renovated buildings  Re-Appraisals – Existing buildings re-valued every 4 years  Building Deletions  Verification of demolished buildings  Verification of transferred buildings  Sold  Donated  Transferred

21. Office of Risk Management Annual Conference  Services we provide:  Facility Walkthroughs  Part of all Full Audits and Compliance Reviews  All facilities not included in Audit Schedule  Scope  Purpose  Findings and Results  Implications SEDGWICK LOSS PREVENTION

22. Office of Risk Management Annual Conference  Services we provide:  Consultations  Policy development  Procedures development  Safety Assessments  Exposure determinations  Risk Mitigation  Special Requests SEDGWICK LOSS PREVENTION

23. Office of Risk Management Annual Conference  Services we provide:  Accident Investigations  Onsite Investigations  Telephonic Assistance  Procedural Analysis  Procedural Development  Root Cause Analysis SEDGWICK LOSS PREVENTION

24. Office of Risk Management Annual Conference  Services we provide:  Training  ORM Training Programs  Loss Prevention Program  Accident Investigation  Safety Inspections  Safety Meetings  Supervisor Responsibilities  Job Safety Analysis  Specialized Training  Forklift Operator Certification  Bloodborne Pathogens SEDGWICK LOSS PREVENTION

25. Office of Risk Management Annual Conference  Services we provide:  Targeted Risk Improvement Program (TRIP)  Mandated Agencies  Loss Analysis  Trend Identification  Policy and Procedures Modifications  Customized Training SEDGWICK LOSS PREVENTION

26. Office of Risk Management Annual Conference  A Louisiana state agency may obtain three loss prevention videos at a time for a two week period.  To Request a video - laorm.lp@sedgwickcms.com or call (225) 368-3500laorm.lp@sedgwickcms.com  Loss Prevention videos will be mailed out to the agency via UPS and are required to be returned to Sedgwick by certified mail with a tracking number. VIDEO LOAN POLICY

27. Office of Risk Management Annual Conference

28. NameTitle Cell Phone Email address Andrew S. Kovacs, Jr. MBA, CWCPRisk Services Team Lead(225) 317-2477Andrew.Kovacs@sedgwickcms.com Cheryl TurrentineRisk Services Consultant(318) 518-3201Cheryl.Turrentine@sedgwickcms.com Katharine PeeRisk Services Consultant(318) 381-3515Katharine.Pee@sedgwickcms.com Jack Travis IIRisk Services Consultant(225) 400-5809Jack.TravisII@sedgwickcms.com Katie CarnegieRisk Services Consultant(225) 397-7075Kathryn.Carnegie@sedgwickcms.com George HarrisRisk Services Consultant(225) 328-1980George.Harris@sedgwickcms.com Joe Eubanks, COSSRisk Services Consultant(225) 316-2195Joe.Eubanks@sedgwickcms.com Jarred GuidryRisk Services Consultant(225) 315-5252Jarred.Guidry@sedgwickcms.com Joe StackhausRisk Services Consultant(318) 464-9235Joseph.Stackhaus@sedgwickcms.com Donna Touchet Risk Services Consultant(337) 465-1120Donna.Touchet@sedgwickcms.com Stephen DucoteRisk Services Consultant(337) 303-5236Stephen.Ducote@sedgwickcms.com SEDGWICK LOSS PREVENTION CONTACTS

29. Office of Risk Management Annual Conference North Louisiana Territory Cheryl Turrentine, Joseph Stackhaus and Katharine Pee Southwest Louisiana Territory Donna Touchet and Stephen Ducote Southeast Louisiana Territory George Harris, Kathryn Carnegie, Joe Eubanks, Jack Travis, and Jarred Guidry

30. Office of Risk Management Annual Conference

31. QUESTIONS AND ANSWERS