1. NYSDOL Educator Internship Business Panel August 14, 2008 Wes Holloway, Director of Diversity, Price Chopper Marybeth Englebride, Recruiter, Seton Health/St. Mary’s Hospital Leesa Pagan, Public Affairs Manager, The Chamber of Schenectady County Facilitator – Matt Grattan, Manager, Business Services, NYSDOL

2. A Survey of HR Professionals Are They Really Ready To Work? Employer’s Perspectives of the Basic Knowledge and Applied Skills of New Entrants to the 21 st Century U.S. Workforce

3. Overview of Survey Conducted by: –The Conference Board –Partnership for 21 st Century Skills –Corporate Voices for Working Families –Society for Human Resource Management Administered in April and May 2006 431 HR Professionals were surveyed

4. Purpose of Survey To gain a better understanding of the readiness of new entrants to the 21 st Century workforce. To define the skills gap of graduates from: –High School –Two-Year Colleges or Technical Schools –Four-Year Colleges

5. Report of the Findings New entrants to the workforce need two sets of skills: –Basic Skills – Reading, Writing and Math –A Range of Applied or “Soft” Skills

6. Most Important Skills and Qualities What do you believe are the most important skills or qualities that high school graduates need – as identified by the HR professionals that were surveyed?

7. And The Answer Is … Professionalism/Work Ethic – 80.3% Teamwork/Collaboration – 74.7% Oral Communication – 70.3% Ethics and Social Responsibility – 63.4% Reading Comprehension – 62.5%

8. Professionalism/Work Ethic Defined Demonstrating personal accountability Effective work habits, such as: –Punctuality –Appropriate Appearance/Dress –Courtesy –Commitment –Working productively with others –Time and workload management

9. Ethics/Social Responsibility Defined Demonstrate integrity and ethical behavior Act responsibly with the interests of the larger community in mind

10. But Deficiencies Exist … 42.4% rated overall preparation of high school graduates for entry-level jobs as “deficient” - the largest of all student groups Only 0.2% rated their overall preparation as “excellent” No high school graduates met the standards of excellence in the basic skills of reading comprehension, writing in English, and math

11. What Do The Ratings Mean? Deficient – lacking or poorly prepared Adequate – sufficient or satisfactory preparation Excellent – highest level or superior preparation

12. Deficiencies Reported – Applied Skills Written Communication – 80.9% Leadership – 72.5% Professionalism/Work Ethic – 70.3% Critical Thinking/Problem Solving – 69.6%

13. Deficiencies Reported – Applied Skills Lifelong Learning/Self-Direction – 58.2 Creativity/Innovation – 54.2% Oral Communication – 52.7% Ethics/Social Responsibility – 44.1%

14. Deficiencies Reported – Basic Knowledge/Skills Writing in English – 72% Foreign Languages – 61.7% Mathematics – 53.5% History/Geography – 45.7% Government/Economics – 45.6%

15. Deficiencies Reported – Basic Knowledge/Skills Science – 44.5% Reading Comprehension – 38.4% Humanities/Arts – 30.7% English Language – 21%

16. Some “Good” News … Workforce readiness of high school graduates was reported to be adequate in three areas: –Information Technology Application – 62.8% –Diversity – 61.8% –Teamwork/Collaboration – 60.9%

17. At All Educational Levels … Applied or “soft” skills trump basic knowledge/skills – such as reading and math – in importance

18. Emerging Skills and Content Areas for the Future Making appropriate health/wellness choices Exercising personal financial responsibility Using entrepreneurial skills to enhance workplace productivity and career options Developing a sense of creativity/innovation Understanding economic issues and the role of business in the global economy

19. Emerging Skills and Content Areas for the Future Demonstrating an understanding of global markets - and the economic and cultural effects of globalization Participating effectively in community and government as an informed citizen Developing proficiency in foreign languages

20. Projected Hiring … Over The Next 5 Years 27.7% project a reduction in high school graduate hires 49.5% project an increase in two-year college hires 58.8% project an increase in four-year college hires Note: There is a direct relationship to the level of deficiencies cited and projected hiring plans

21. Demographic Issues Warrant Action A significant number of workers will be retiring over the next 10 years We face a serious challenge in preparing students to meet workplace demands of a global economy Demographic and economic changes have major implications for all of us

22. Who’s Responsible? Who’s responsible for creating a workforce ready to compete?

23. Who’s Responsible? The business community overwhelmingly identified educators as the sector most responsible for creating a workforce ready to compete … –K-12 Education – 75.6% –Four-Year College – 68.4% –Two-Year College – 45.2% –Business Community – 11.4%

24. What Can We Do?

25. Reframe responsibility – educators, business, policy-makers, parents, and students Establish and nurture communication, collaboration, and partnerships between business and education (i.e. SHRM and WECA) Integrate applied skills with core academic subjects – design specs for the future

26. What Can We Do? Consider an “Employment 101” course for work-bound students Develop/Expand methods of enhancing important workplace skills through – –Internships –Summer Jobs –Work-Study Programs –Job Shadowing –Mentoring –On-The-Job Training

27. What Can We Do? Emphasize school-based projects that require teamwork and leadership Create a sufficient knowledge/skill base of students for college acceptance, considering the increase in jobs that will require a college degree Involve parents in the dialogue – a need for value consistency from home to school

28. What Can We Do? The National Work Readiness Credential http://www.workforcenewyork.com/wrc.htm Four Modules: –Situational Judgment –Oral Language –Reading –Using Math

29. Local Work Readiness Credential www.keyserdev.com/hosted/coe/index.html

30. For A Full Copy Of The Report www.conference- board.org/pdf_free/BED-06- workforce.pdf