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The Essentials of Technical Communication Highlights from: Chapter 2: Writing for your readers Chapter 7: E-mails, Memos, and Letters.

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Presentation on theme: "The Essentials of Technical Communication Highlights from: Chapter 2: Writing for your readers Chapter 7: E-mails, Memos, and Letters."— Presentation transcript:

1 The Essentials of Technical Communication Highlights from: Chapter 2: Writing for your readers Chapter 7: E-mails, Memos, and Letters

2 Writing for your Readers Makes sure readers understand your meaning in the way you intend Make sure your writing achieves its goal with said readers Make sure to keep the goodwill of readers and others

3 Writing for your Readers Determine audience Determine goals Understand your role and adopt an appropriate voice Determine content of document Anticipate the context

4 Writing for your Readers Analyze situation Discover content Arrange content Draft Revise Edit Parts of the composing process

5 E-mails, Memos, and Letters Be clear in subject line Use inverted pyramid style Use format to aid understanding Be concise

6 E-mails, Memos, and Letters Differences between the three? Commonalities?

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