1. Motivation in theory and practice

2. Motivating employees Candidates should be able to: Analyse the importance of employee motivation to a business Apply motivation theories: Taylor, Mayo, Maslow and Herzberg Describe financial incentives to improve employee performance (piecework, commission, bonus, profit share and performance related pay) Analyse non-financial techniques to improve employee performance (delegation, consultation, empowerment, team working, flexible working, job enrichment, job rotation and job enlargement)

3. Motivation What factors motivate you at work or school? What factors might demotivate you?

4. The importance of motivation Motivation is what makes a person do something. At work, motivation refers to the factors that inspire an employee to complete a task. Motivation can change over time but it is always important to a business, why?

5. Motivation theories – Frederick Taylor Key ideas:

6. Motivation theories – Elton Mayo Key ideas:

7. Motivation theories – Abraham Maslow Key ideas:

8. Motivation theories – Frederick Herzberg Key ideas:

9. Financial methods to motivate staff Financial or monetary methods can be used to motivate staff, especially in the short term. Fringe benefits – non financial methods that have a cash value (see next slide)

10. Financial methods – fringe benefits

11. Non-financial methods to motivate staff One method of motivating staff is to improve their job – make it more interesting and rewarding. Changing job design involves changing the nature of a job in order to increase motivation or reduce dissatisfaction at work.

12. Non-financial methods to motivate staff There are various ways of doing this: Job rotation Job enlargement Job enrichment Delegation Consultation Empowerment Team working Flexible working – see 1.4.1

13. Job rotation, enlargement and enrichment

14. Organisational design What are the key organisational structures? What will the structure depend on? Why might organisational structure motivate staff?

15. Empowerment What does empowerment mean?

16. Advantages & disadvantages of empowering staff

17. Advantages & disadvantages of team working

18. Delegation and consultation What do these terms mean? Why might they motivate staff?