1. Staying Right Side Up When Everything’s Upside Down Created for the Chick-fil-A 2012 Administrators’ Summit Power of 3: Positive, Purposeful & Persistent Through the

2. 1. Fight the Gravitational Pull

3. Over 97% of all our behaviors are automatic and unthinking We are wired to keep on doing what we have always done Changing any ineffective automatic behavior requires conscious work

4. Action idea: Get yourself a Feedback Buddy

5. This idea invites you to be: PERSISTENT

6. 2. Change your thinking, Get creative, Solve more problems…

7. Challenge your assumptions and… Suspend your preconceived ideas Suspend your preconceived ideas

8. The average person has between 40,000 and 50,000 thoughts per day 80 – 90% of all those thoughts are negative!

9. Psychological Principle at Play Psychological Principle at Play What you name the thing, the thing tends to become

10. How it works “X” happens You interpret “X” Your interpretation begins to work on you emotionally Your emotions affect how you behave Your behavior gets you certain results

11. In other words… In other words… WE take 100% responsibility for the interpretations we place on situations, circumstances and other people’ actions!

12. Eliminate Killer Phrases Action idea:

13. This idea invites you to be: POSITIVE

14. 3. Honor, respect and nurture your relationships

15. Human Commonalities 1.The #1 fear of all people is rejection. 2. The #1 need of all people is acceptance. 3. To effectively work with others, interact with them in a way that enhances or protects their self-esteem. 4. Everyone is driven by the need to look good and be right.

16. Remember… People might not remember what you say. They might not remember what you do. They will always remember how you make them feel.

17. Make Regular Emotional Deposits… and Calendarize them! Action idea:

18. This idea invites you to be: PURPOSEFUL

19. 4. Harness the Power of Happiness…..

27. Happiness is contagious

28. How to Maximize Happiness 1.Surround yourself with HAPPY people 2. CREATE happy people 2. CREATE happy people

29. Smile Use Flying Eyebrows How to CREATE Happy People Use Happiness-Evoking words

30. Maximize Happiness… 3. Become a happy person

31. Action Idea Every morning take a 5-7 minute Gratitude Shower

32. It’s time for my Gratitude Shower www.lindalarsen.com

34. This idea invites you to be: POSITIVE AND PERSISTENT

35. Thoughts/focus Results You Emotions Behaviors/physiology 5: Keep Calm in the Storm

36. Stay focused on POSITIVE outcomes

39. FOCUS ON SPECIFIC MUTUALLY BENEFICIAL OUTCOMES Action idea:

40. This idea invites you to be: POSITIVE, PURPOSEFUL AND PERSISTENT

41. 6. Find the Funny! 6. Find the Funny!