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How to say No Without killing morale... As a manager, there will be times when you have to say NO – Leave request – Improvement idea – Increase or decrease.

Published byLoreen Nichols Modified over 9 years ago

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Presentation on theme: "How to say No Without killing morale... As a manager, there will be times when you have to say NO – Leave request – Improvement idea – Increase or decrease."— Presentation transcript:

1

2 How to say No Without killing morale...

3 As a manager, there will be times when you have to say NO – Leave request – Improvement idea – Increase or decrease hours

4  Demoralized  Disengaged  Blow to the ego

5 Establish ground rules Be firm and confident Provide a legitimate reason Don’t apologize Figure out a way to say “Yes” Leave the request on the table, if possible Show your gratitude

6

7 Take the sting out...

8 Further Assistance: (07) 5474 2166 Fiona Munro – HR Manager Kristie McCaul – HR Administration LiveLife Intranet: Printable version available to download from www.livelifepharmacy.comwww.livelifepharmacy.com

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