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The Art of Empowering Others
Delegation The Art of Empowering Others
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Delegation Quiz Write down the 1st word or phrase that comes to mind when you hear the word “delegation”
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Delegation Quiz Define delegation
List three jobs you could delegate to someone else but haven’t List the reasons why you haven’t delegated these jobs.
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Some Thoughts on Delegation
Many people think of delegation in a “less than positive” mindset. This is faulty thinking Delegation is much more than dumping work on others
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WHY DELEGATE? To develop the skills and abilities of others
To get more accomplished To get better results To save time To avoid performing boring or unpleasant tasks
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What is Delegation? Delegate - to entrust (authority, power, etc.) to a person acting as one’s agent or representative New World Dictionary
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Becoming a Delegator THREE STEPS TO BECOMING A DELEGATOR 1. Attitude
2. Habit 3. Techniques
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Some Jobs Should Not Be Delegated
Rituals Policy Making Resolution of Disputes Specific Personnel Matters Evaluations Discipline Praise Crises
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Barriers to Effective Delegation
Lack of confidence in others Inability to communicate with others Will need to train people Like doing certain jobs myself
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More Barriers... Has to be done right now, this instance
Don't want to be thought of as tyrant Want credit for the results Want perfectionism
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More Barriers... Fear subordinate will fail Need to be in control
Fear someone else can do the job better Doesn't know how to delegate
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Approved Practices in Delegation
Determine what is to be delegated Determine to whom you will be delegating
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Approved Practices... Communicate with the delegate (first consider how, when, and where) Why I am delegating Why you were chosen What should be accomplished
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Approved Practices... Clarify the delegate 's scope of authority
Specify if confidentiality is involved Tell the delegate if others will be involved
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Approved Practices... Communicate: Identify time constraints
Provide appropriate cautions and reminders Discuss the issue of redelegation Determine if progress reports will be required
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Prepare the delegate for the delegation (teach)
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Approved Practices... Provide feedback to the delegate
Let the delegate make decisions Give credit where it is due
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Approved Practices Delegate both the good and bad Delegate gradually
Delegate in advance Delegate the whole job if possible
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