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Generational Diversity Texas Commission on Law Enforcement Officer Standards and Education Texas Commission on Law Enforcement Officer Standards and Education
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Unit Goal 3.0. To identify generational differences and the positive outcome for the communication of those differences
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Every generation is influenced by their respective eras; economic, political, and social events. From the Great Depression to the Civil Rights movement; from the inception of the television to advanced computer technologies, all have affected the way we work, play, and live.
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Step One: To understand the differences among generations Generational Cohort: Share similar experiences, values and attitudes carried over from the formative years
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3.1. Define the concept of generational differences “Each generation forges the cognitive tools and understandings requires to live in a rapidly evolving world by tempering the knowledge of its forefathers with personal experience and opportunities.” UNESCO
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Today… Four generations work side-by-side in the workforce Each generation has its own: –Culture –Motivations –priorities
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Values VeteransBoomersXersMillenials Hard WorkOptimismDiversityOptimistic DedicationTeam Orientation Techno Literacy Civic Duty Respect for Rules Personal Gratification Fun and Informality Confident Duty before Pleasure InvolvementSelf-RelianceAchievement Oriented HonorPersonal Growth PragmatismRespect for Diversity
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3.2. Identify key events that have formed generational characteristics Veterans Born before 1945 Depression and World War II Appreciate and offer respect
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Baby Boomers Born between 1946-1966 “Anything goes…” Competitive Prosperous Passionate
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Generation X Born between 1967-1980 Independent and flexible Love challenges Have no fear Easily bored
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Millennials Born between 1981-2000 High speed Connected Nexers or Gen Y Internet for play, work and to form relationships Thrive on multi-tasking
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3.3. Discuss solutions to communication barriers due to generational differences Communication among the layers Communication driven by technology Absence of verbal, face-to face Not a passing phenomenon Encourage dialogue Ever changing process
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3.4. Discuss generational differences in the work environment Extensively diverse workforce: Genders Races Ethnicities Generations
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Successful work environments utilize diversities by taking advantage of the challenges and opportunities they involve making the environment positive, productive and compatible
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Motivating Statements Veterans: “Your experience is respected here.” Its valuable to hear what has and has not worked in the past.” “Your perseverance is valued and will be rewarded.”
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Baby Boomers: “You’re important to our success.” “Your contribution is unique and important.” “We need you.”
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Generation X: “We’ve got the newest hardware and software.” “There aren’t a lot of rules here.” “We’re not very corporate.”
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Millenials: “You’ll be working with other bright creative people.” “Your boss is in his/her sixties.” “You and your group will help turn this unit around.”
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3.5. Define “synergism” Term popularized by Buckminster Fuller: The world will include divergent perspectives People are from various backgrounds with varied perspectives Varied perspectives make a team more effective
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3.6. Discuss factors other than technology that have led to generational change Secondary factors: Fear of strangers Increased pace of life Diversity of culture
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These factors among others have led to a change of societal behavior: Progressive isolation Avoidance of eye contact Cautious among strangers Guard privacy
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Discussion: Issues today shaping our youth and communities?
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What effect does this evolution of behavior have on our role as law enforcement officers?
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Questions???
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