0. Chapter 3 Exploring Hospitality Careers

1. Competencies for Exploring Hospitality Careers
Describe in general terms the makeup and size of the lodging and food service industries, identify advantages and disadvantages of a career in hospitality, and list the personal characteristics that correspond to each of the three personal skills areas: data, people, and things.
Summarize career options in the lodging industry, list the advantages of working in a chain hotel and an independent hotel, and describe typical management positions in lodging operations.
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2. Competencies for Exploring Hospitality Careers
Briefly describe segments of the food service industry and the career opportunities available within them, and outline career options in the club and cruise line industries.
Describe career ladders in the hospitality industry, summarize the purpose and contents of a résumé, and explain how to prepare for a job interview, sell yourself during the interview, and effectively follow up after the interview.

3. Hospitality Industry Careers
Pluses
More career options than most industries
Varied work responsibilities
People-oriented work
Highly flexible hours
Room for long-term career growth
Perks
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4. Hospitality Industry Careers
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Minuses
Long hours
Nontraditional schedules
Pressure
Low starting salaries

5. Lodging Career Opportunities
Large Chain
Better training Gain valuable additional education and experience
Advancement opportunities More units means more places to climb the ladder of success
Better benefits A large corporation usually means better life and health insurance, more generous vacation/sick time, retirement plans, etc.
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6. Lodging Career Opportunities
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Independent
Greater creativity More opportunities to set standards and initiate change
More career control Opportunities for personal relationships with the people who can aid your career growth
Better learning environments Wider range of responsibilities means greater depth of knowledge and more hands-on training

7. Lodging Management Positions
General manager
Food and beverage manager
Catering manager
Controller
Human resources manager
Marketing/sales manager
Resident manager
Chief engineer
MIS manager

8. Food Service Management Positions
General manager
Dining room manager
Beverage manager
Kitchen manager
Chef
Mâitre d'
Banquet manager

9. Job Interview Tips Research the employer Dress well and conservatively
Demonstrate confidence
Sell yourself
Take control, when possible
Ask questions
Communicate clearly
Ask for the job
Write a thank-you letter