1. be in the know Visual Intercept Project from Elsinore Technologies David Hershman Regional Sales Manager www.elsitech.com sales@elsitech.com

2. be in the know Elsinore Technologies, Inc. oEstablished in 1995 o2500+ Customers o150,000+ Users o35 Countries oStrong Microsoft Ties oPedigree with VSS oBusiness Value Challenge Award from Microsoft oPartnerships - Microsoft Project Partner - Microsoft VBA Partner - Microsoft Visual Studio Integration Partner

3. be in the know Product Overview A disciplined and customized approach to moving issues through their lifecycles Capturing the relevant inputs associated with an issue With an ability to search and report in order to maximize the capability to work/manage those issues

4. be in the know Product Overview Driving Principles Easy to install and implement Intuitive/Easy to use Flexible where it needs to be (promotion rules, notifications, drop down choices…) Completely open to integrate as it needs to for your environment (SDK)

5. be in the know The Visual Intercept Suite Visual Intercept EnterpriseVI Web RelayVisual Intercept StudioVisual Intercept ProjectVisual Intercept SDK Backend DBMS SMTP Service Visual Intercept Engine Visual Intercept Web

6. be in the know  Working with Microsoft ® Project, Visual Intercept Project provides a complete enterprise issue management solution, from initial project concept through implementation.  Enables full utilization of the enterprise project management capabilities of Microsoft Project 2002.  By establishing a tightly linked issues database with project plans at the task level, Visual Intercept Project helps to manage all unforeseen events.  These issues can be assigned to both core and non-core team members with security-based workflow and notification rules that enforce best practice resolutions. What Is Visual Intercept Project?

7. be in the know Visual Intercept Project

8. be in the know Manage Organize Coordinate Communicate

9. be in the know Manage Discover incidents that impact schedules and deadlines quickly with analytical tools, reports and graphs related to the Microsoft Project plan.

10. be in the know Organize Create an administrative Microsoft Project plan from Visual Intercept incidents automatically to more dynamically reflect the real-time status of the project.

11. be in the know Coordinate Transform your Microsoft Project plan into a fully integrated incident management system using Visual Intercept Project.

12. be in the know Communicate Identify, assign and update incidents related to Project tasks and resources in real-time.

13. be in the know Key Project Management Issues The ability to communicate with non core members The ability to better manage the actual activity related to project task The ability to embed workflow rules and notifications into your processes The ability to better incorporate unexpected events and new tasks into your project plans

14. be in the know VIP Key Capabilities Manage Distributed Core Team Manage Non-Core Team Members Automate Workflow and Alerts Dynamic Capture of Knowledge Base

15. be in the know Large projects often involve geographically distributed core team members. To accommodate this, pure web thin client is the most appropriate method of access. Manage Distributed Core Team Anywhere, Anytime

16. be in the know Manage Non-Core Team Members Manage all activities including those requiring services from resources external to the core project team.

17. be in the know Create user-defined rules that will alert team members, program managers and/or executive sponsors of critical events in real-time. Automate Workflow and Alerts

18. be in the know Dynamic creation of knowledge base to manage repeatable issues that can occur over multiple projects. Dynamic Capture of Knowledge Base

19. be in the know Providing a powerful and complete issue management solution. Visual Intercept Project + Microsoft Project

20. be in the know Manage the Plan Assign and route tasks to the correct resources Keep history of all issues related to a task Monitor the plan against unexpected events

21. be in the know Manage the Plan Make issues available to the entire enterprise Automatic e-mail notification when tasks are assigned or completed Access issues throughout your network and over the Web

22. be in the know Visual Intercept Project Enables teams to quickly identify, monitor and resolve issues Provides resource accountability Promotes easy and effective communication Organizes outstanding tasks and issues

23. be in the know Visual Intercept Project Allows real-time status review at multiple levels of detail. Automates issue management Eliminates confusion regarding project status Promotes on time/on budget results

24. be in the know Behind Schedule? Quickly discover all issues impacting schedules and deadlines

25. be in the know Need More Help? Easily review all issues assigned to each resource

26. be in the know Too Much Work? Seamlessly identify unresolved issues related to each task

27. be in the know Visual Intercept enables project managers to review and manage at-risk tasks based on real-time issue data.

28. be in the know Key Benefits  Enables teams to quickly identify, monitor and resolve unexpected events  Promotes on-time/on-budget results  Provides resource accountability  Promotes easy and effective communication  Organizes outstanding tasks and incidents  Allows real-time status review at multiple levels of detail  Automates incident management  Eliminates confusion regarding project status  Streamlines future projects with similar issues based on information stored in the Visual Intercept data repository

29. be in the know Visual Intercept Project Project Management… …in Real Time

30. be in the know The Visual Intercept Suite Visual Intercept EnterpriseVI Web RelayVisual Intercept StudioVisual Intercept ProjectVisual Intercept SDK Backend DBMS SMTP Service Visual Intercept Engine Visual Intercept Web

31. be in the know Elsinore Technologies, Inc. oEstablished in 1995 o2500+ Customers o150,000+ Users o35 Countries oStrong Microsoft Ties oPedigree with VSS oBusiness Value Challenge Award from Microsoft oPartnerships - Microsoft Project Partner - Microsoft VBA Partner - Microsoft Visual Studio Integration Partner