1. DR. DANIEL GOLEMAN The Faces of Emotional Intelligence Suzanne Hehn & Nikki Mazur

2. Highlights of the Model  Daniel Goleman begins where Howard Gardner stops...after the Interpersonal and Intrapersonal Intelligences comes EMOTIONAL INTELLIGENCE.

3. A Simplistic Description Emotional Intelligence is not:  Being nice to each other  Letting you’re feelings all hang out The Original Emotional Intelligences (John Mayer/Peter Salovey)  Begin aware of feelings ( perceiving emotion )  Handling disruptive emotions( managing )  Empathy ( understanding emotion )  Being able to have skillful relationships ( facilitate thought )

4. Unique Leadership Styles  Clear vision of yourself, your organization, and everybody in it  Democratic leadership  Affiliations – Be a people person  Pace-Setter – Give direction  Coach  Connection between people and competencies

5. Leadership Strategies to Promote EI (What a Supervisor Can Do) Understand you own goals, behavior, and responses. Define the goals. Pave the way. Do the work of change. Be a motivator. Encourage transfer and maintenance of change. Make it sustainable. Evaluate and reflect the change.

6. Goleman’s Domains  Know your emotions  Managing emotions  Motivating yourself  Recognizing emotions in others  Handling relationships What’s new??

7. Check Your EI  Emotionally literate?  Self-Image – positive or negative?  Extrovert or Introvert?  Independent?  Who’s in charge?  Follower or leader?  Are you making the most of yourself?  Danger relationships?

8. The Ramifications of a Low EI  High IQ + Low EI = less likely to succeed  High EI + average IQ = success!