1. ND e-commerce Carl Arrowsmith Session 25 Strategy & Impact analysis

2. Last time Evaluate any outstanding work (Assignment etc) Finish outstanding work Continue with e-commerce site design, add terms and conditions, work on graphics, and other elements.

3. Today's Objectives Discuss strategies that organisations can use Develop ideas with regards to strategy with the help of examples Describe impact analysis

4. E-commerce Stages of development Requirements Analysis / Research Develop Specification & Proposal Design e-commerce Site Register Domain / Find Internet host Organise SSL certificate & online payments Implement / Code / Create Site Testing Documentation Public access enabled Maintenance

5. Strategy We have previously looked at the stages involved with setting up an e-commerce site. This however is different to a strategy What does strategy mean ? “Strategy refers to basic directional decisions,that is, to purposes and missions” “Strategy is perspective, that is, vision and direction.”

6. Impact Analysis With the beginning of the internet many new companies started, offering products and services. However many successful e-commerce companies were started offline many years before the internet even existed.

7. Impact Analysis Offline companies that want to trade via e-commerce will be effected by change. We have looked at some changes previously: channel conflicts, changes in staff, efficiencies etc To understand changes a process called impact analysis can be used, it is used widely in business for a variety of areas (not just e-commerce)

8. Impact Analysis meanings “The process of understanding the complete effect of a particular change.” “Identifying the impact of change on an object to its related objects.” “The process of determining the organizational costs and benefits of a proposed alternative.” “The identification of critical business processes, and the potential damage or loss that may be caused to the organisation resulting from a disruption to those processes”

9. Today's Objectives Discuss strategies that organisations can use Develop ideas with regards to strategy with the help of examples Describe impact analysis