1. SLOVAKIA SLOVAKIA e-BUSINESS STATUS e-BUSINESS STATUS REPORT REPORT Prepared by: Dusan Soltes Faculty of Management Faculty of Management Comenius University Comenius University Bratislava, Slovakia Bratislava, Slovakia

2. INTRODUCTORY INFORMATION THIS PRESENTATION HAS BEEN SUMMARIZING SOME BASIC RESULTS AS ACHIEVED: THIS PRESENTATION HAS BEEN SUMMARIZING SOME BASIC RESULTS AS ACHIEVED: - THE SIBIS PROJECT REGARDING SLOVAKIA AND AS PRESENTED IN: - THE COUNTRY TOPIC REPORT #9 - THE COUNTRY TOPIC REPORT #9 WP5, BUT ALSO WP5, BUT ALSO - NAS COUNTRY CONTEXT - NAS COUNTRY CONTEXT REPORT WP2 REPORT WP2 -SPECIAL SO SR SURVEY 2002 -OTHER SOURCES FROM INTERNET

3. BASIC INFORMATION ON SLOVAKIA Area: 48 845 sq. km Population: 5.4 mil. Economy in 2002/3: GDP growth: 4.4% Inflation: 4.3% (9.5% - 2003) Unemployment: 18% Average month wage: 310 Euro (Gross) Almost 2/3 earning below that average Bellow poverty line: 11-12% or 31%? Member: OECD, EU, NATO

4. Some “Information Society Ratings” of SR -Information society index 2000: 34 th of 55 countries (IDC) 34 th of 55 countries (IDC) - Inf. And Communic. Index 2001: 50 th of 75 countries (WEF) 50 th of 75 countries (WEF) - Global IT IQ ranking 2001: 38 th of 100 countries (Brain Bench) 38 th of 100 countries (Brain Bench) -E-readiness ranking 2001: 53d of 75 countries (Harvard U.) 53d of 75 countries (Harvard U.) Not corresponding to OECD-30, EU-25 member

5. Strategic Documents on Information Society -Strategy of the Development of IS in the New Millenium in SR (1999) -Policy of Informatization of Society in SR (2001) -e-Europe+ Action Plan for SR (2001) (2001) - etc. … but clear national strategy and coordination (OG, MPT, ME?) still missing

6. Basic Legislative Acts on Information Society -No.52/98 On Protection of Personal Data in Information Systems -No. 211/02 On Free Access to Information -No. 215/02 on Electronic Signature -No. 241/02 on Protection of Confidential Data -No. 540/01 on State Statistics - No. 428/02 an Innovation of No.52/98

7. Some Key IS Related Projects/Internet Portals -GOVNET (http://www.governmet.sk) http://www.governmet.sk -INFOVEK (http://www.infovek.sk) http://www.infovek.sk -SANET (http://www.sanet.sk) http://www.sanet.sk -ZOZNAM (http://www.zoznam.sk) http://www.zoznam.sk -OBCAN (http://www.obcan.sk) http://www.obcan.sk -EUINTEGRACIA (http://www.euintegracia.sk) http://www.euintegracia.sk -SHOPPINGS (http://www.shopping.sk) http://www.shopping.sk -FINANCE (http://finance.sk) http://finance.sk

8. What is missing for e- business? - A comprehensive legislation on e- business and general environment- A comprehensive legislation on e- business and general environment - e-business stimuli (tax and customs incentives) – from 2004 even worse!- e-business stimuli (tax and customs incentives) – from 2004 even worse! - technological and organizational basis e.g. for e-signature the PKI – Public Key Infrastructure missing- technological and organizational basis e.g. for e-signature the PKI – Public Key Infrastructure missing - regular statistical survey- regular statistical survey - public trust- public trust - standard of living (real wages still- standard of living (real wages still lower than in 1989!?) lower than in 1989!?)

9. IT Basis & Use 31.12. 2002 (SO SR Survey) ENTERPRISES (20+ EMPL.): 5 833 ENTERPRISES (20+ EMPL.): 5 833 - PC 1.1 – 31.12. 176 572 - 195 370 - PC 1.1 – 31.12. 176 572 - 195 370 - PC with e-mail 114 508 - PC with e-mail 114 508 - PC with Internet 88 641 - PC with Internet 88 641 - EMPLOYEES WITH PC 210 232 - EMPLOYEES WITH PC 210 232 - with e-mail 122 464 - with e-mail 122 464 - with Internet 91 972 - with Internet 91 972 - WWW PAGE 2 963 - WWW PAGE 2 963 - E-PURCHASE 13% (?) - E-PURCHASE 13% (?) - E-SALE 15% (?) - E-SALE 15% (?)

10. IT Basis & Use 31.12. 2002 (cont.) Finance & Insurance co. : 522Finance & Insurance co. : 522 - PCs 1.1. – 31.12. 35 289-39 404 - PCs 1.1. – 31.12. 35 289-39 404 - PCs with e-mail 28 855 - PCs with e-mail 28 855 - PCs with Internet 27 957 - PCs with Internet 27 957 - Employees with PCs 29 242 - Employees with PCs 29 242 - with e-mail 27 759 - with e-mail 27 759 - with Internet 13 989 - with Internet 13 989 - www page 134 out of 522 - www page 134 out of 522

11. E-BANKING IN THE SR 13 OF 19 MAJOR BANKS OFFERING: -HOME BANKING 12 -INTERNET BANKING 10 -GSM BANKING 8 -SMS BANKING 3 -TELE BANKING 4 -EMAIL BANKING 6 -PHONE BANKING 6 NO BANK OFFERING ALL THE ABOVE GENERAL BANKING STANDARDS LOW

12. Interest of Internet Users in e-Commerce (Res’ch Inst. Commun.)

13. E-commerce Users

14. E-ECONOMY & COMMERCE Regular users over Internet: EU15 – 11 USA - 28 UK - 23 EL - 2 NAS10- 2 SK - 3

15. E-Commerce usage by age

16. On line e-Commerce usage and experience

17. ICT INFRASTRUCTURE Internet Usage at Home and at Work: Internet Usage at Home and at Work: EU15 - 16 USA - 29 EU15 - 16 USA - 29 DK - 34 DK - 34 EL,P - 5 EL,P - 5 NAS10- 4 NAS10- 4 SK - 3 SK - 3

18. On line interactive buyers

19. MAIN CONCLUSIONS REGARDING SLOVAKIA -MOSTLY ON THE LEVEL OF NAS10 AVERAGE OR ABOVE THAT -COMPARABLE OR BETTER THAN LAST EU MEMBERS -VERY EXPENSIVE INTERNET -LACK OF ITC TEACHERS -LOW LEVEL OF ENGLISH USAGE -SLOW PROGRESS IN PRACTICAL IMPLEMENTATION OF LEGISLATION -BETTER SOC.-ECON. ENVIRONMENT & NATIONAL STRATEGY NEEDED & NATIONAL STRATEGY NEEDED

20. FINAL REMARKS (1) The SIBIS Project has fully confirmed its relevance for candidate countries as it enabled: -to prepare the first comprehensive analysis of the current status in IS -to compare SR with the EU and NAS -to identify future place of SR in EU- 25 -exact statistical basis for evaluation and further proceeding - identify future trends in IS and ITC

21. FINAL REMARKS (2) - SIBIS NEEDS TO BE COMPLETED: - SIBIS NEEDS TO BE COMPLETED: - FOR ALL EU-25 & CC-3+ EQUAL. - FOR ALL EU-25 & CC-3+ EQUAL. - FOR ALL SECTORS EQUALLY - FOR ALL SECTORS EQUALLY - REGULAR UPDATING - REGULAR UPDATING - ALL e-EUROPE PROJECTS NEED - ALL e-EUROPE PROJECTS NEED HARMONIZATION AS EU-25 ONLY HARMONIZATION AS EU-25 ONLY - SERVE FOR BENCHMARKING & - SERVE FOR BENCHMARKING & MONITORING OF LISABON MONITORING OF LISABON STRATEGY IMPLEMENTATION AS STRATEGY IMPLEMENTATION AS e-EUROPE-2010 FOR EU-25 ONLY e-EUROPE-2010 FOR EU-25 ONLY