7. Microsoft Dynamics CRM 4.0 Microsoft Dynamics CRM 2011 Microsoft Dynamics CRM 2013 Microsoft Dynamics CRM 2015 Assessment Choosing upgrade/rip- replace path PoC Upgrade/ Migration implementation

16. On Premises Storage Servers Networking O/S Middleware Virtualization Data Applications Runtime Infrastructure (IAAS) Storage Servers Networking O/S Middleware Virtualization Data Applications Runtime Platform (PAAS) Storage Servers Networking O/S Middleware Virtualization Applications Runtime Data Software (SAAS) Storage Servers Networking O/S Middleware Virtualization Applications Runtime Data Customer Microsoft Managed by:

17. Microsoft Provision Subscription & Join Tenant New User Onboarding Nurture & Retain Billing & Support Integrates CRM Online with Office365 & Azure Assist in major upgrades Trusted Advisor Service Notifications/Updates Provides, Secures & Manages global datacenters, HW/SW, networking, application Certifies & ensures compliance for customers Selects CSP Purchases services and support solutions from CSP Receives customized solutions and dedicated ongoing support Infrastructure & Updates Customer CSP

20. More herehere

22. Envisioning and Discovery Workshop Deck The Infographic and AC for deploying CRM in the Cloud by IDC (can be found on PartnerSource*)PartnerSource Forrester Microsoft Dynamics CRM Online TEI Research (slides included in the workshop deck and other content can be found on PartnerSource*)PartnerSource Business Assessment Deploying and administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2015 Workshop slides discussing deployment options comparison Gap Analysis ​​​​​Microsoft Dynamics CRM Online Onboarding Success Center​​​​​​​Microsoft Dynamics CRM Online Onboarding Success Center Migrate Your Existing Data to Microsoft Dynamics CRM Online Migration Assessment Microsoft Dynamics CRM Online Team Blog Microsoft Dynamics CRM 2015 Release Preview Guide Integration Guide: Microsoft Dynamics CRM Online and Office 365 General Partner Eligibility Requirements Planning Services

25. Need Help: DYDPSHELP@MICROSOFT.COM